Channel Dr. Savithri Dias. Presently she is working @ Horana Government Hospital.
Where is your home town ?
You can channel her @ Medi Help Hospital, Horana (034 2261999) I also went with my daughter last week. Now she is ok.
All the best ......
I had the same issue.
Call Dialog. They will come and replace a new device. They offer a life time warranty for this router and they could resolve the problem within few hours.