A[COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]merican Expresshttps://www.independent.co.uk/bulle...foyle-ai-texts-amex-money-donor-b3066725.html revealed plans Friday to cut around 3,500 jobs – about 5 percent of its global workforce – as the company’s executives admitted that [COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]artificial intelligence[/COLOR] was a factor.[/COLOR]
The cuts mark Amex’s first major round of layoffs in nearly a decade. The[COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))] credit cardhttps://www.independent.co.uk/money...eward-balance-transfer-interest-b3034788.htmlgiant said the move would streamline operations while allowing it to continue investing in the business but did not specify which departments or locations would be affected.[/COLOR]
Chief Executive Stephen Squeri said the company wants to reduce management layers, speed up decision-making and position for future growth, according to [COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]The Wall Street Journalhttps://www.wsj.com/economy/jobs/american-express-to-cut-3-500-jobs-63955c6f.[/COLOR]
[COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]AIhttps://www.independent.co.uk/news/...rsing-profession-turnover-rates-b3070973.html is also a factor in the restructuring. Chief Financial Officer Christophe Le Caillec told [COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]CNBC[/COLOR] that the changes would help American Express become “leaner, more agile, and also to [COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]prepare for AI[/COLOR].”[/COLOR]
Amex’s layoffs come after other major staff cuts at banks and credit card companies, including [COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]Barclays and Citigroup,https://www.independent.co.uk/news/...andard-chartered-meta-bloomberg-b3072401.html as financial firms become the latest white-collar industry to feel the intense impacts of AI.[/COLOR]
RECOMMENDED
Sinister footage of Russell Brand and Katy Perry resurfaces
I’m the psychiatrist who warned about Trump. Here’s why I fear what comes next
Best Value SUVs: 2026 GuideVeryfacts|
Sponsored
Search for the New 2026 EX40EX40 | Search Ads|
Sponsored
open image in gallery
[COLOR=light-dark(rgb(100, 100, 100), rgb(189, 189, 189))]American Express said the layoffs will help streamline operations, as well as help it ‘prepare for AI’ (Getty)[/COLOR]
Economists are increasingly concerned about the impacts of AI on millions of white-collar jobs, including customer service, bookkeeping, payroll and HR, [COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]The New York Timeshttp://go.redirectingat.com/?id=44681X1458326&xcust=b3072451&url=https://www.nytimes.com/2026/06/10/business/economy/back-office-workers-ai.html&sref=/us/money/american-express-layoffs-ai-b3072451.htmlreported in June. Many of these jobs offer middle-class wages without requiring a college degree and are disproportionately held by women, according to the outlet.[/COLOR]
An Axios-Generation Lab poll of 1,075 Americans ages 18 to 34 [COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]released in Augusthttps://www.independent.co.uk/news/...s-job-loss-ai-millennials-gen-z-b3032565.htmlfound that 27 percent believe they or someone they know has lost a job because an employer replaced the position with AI.[/COLOR]
Le Caillec spoke Friday about how American Express could rely more on AI in the future. “You don’t want to automate processes that are not optimally structured,” he said. “So what we’re doing here is to reduce layers and increase spans of controls, so that we can automate and take advantage of AI in the coming quarters and the coming y
The cuts mark Amex’s first major round of layoffs in nearly a decade. The[COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))] credit cardhttps://www.independent.co.uk/money...eward-balance-transfer-interest-b3034788.htmlgiant said the move would streamline operations while allowing it to continue investing in the business but did not specify which departments or locations would be affected.[/COLOR]
Chief Executive Stephen Squeri said the company wants to reduce management layers, speed up decision-making and position for future growth, according to [COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]The Wall Street Journalhttps://www.wsj.com/economy/jobs/american-express-to-cut-3-500-jobs-63955c6f.[/COLOR]
[COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]AIhttps://www.independent.co.uk/news/...rsing-profession-turnover-rates-b3070973.html is also a factor in the restructuring. Chief Financial Officer Christophe Le Caillec told [COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]CNBC[/COLOR] that the changes would help American Express become “leaner, more agile, and also to [COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]prepare for AI[/COLOR].”[/COLOR]
Amex’s layoffs come after other major staff cuts at banks and credit card companies, including [COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]Barclays and Citigroup,https://www.independent.co.uk/news/...andard-chartered-meta-bloomberg-b3072401.html as financial firms become the latest white-collar industry to feel the intense impacts of AI.[/COLOR]
RECOMMENDED
Sinister footage of Russell Brand and Katy Perry resurfaces
I’m the psychiatrist who warned about Trump. Here’s why I fear what comes next
Best Value SUVs: 2026 GuideVeryfacts|
Sponsored
Search for the New 2026 EX40EX40 | Search Ads|
Sponsored
open image in gallery
[COLOR=light-dark(rgb(100, 100, 100), rgb(189, 189, 189))]American Express said the layoffs will help streamline operations, as well as help it ‘prepare for AI’ (Getty)[/COLOR]
Economists are increasingly concerned about the impacts of AI on millions of white-collar jobs, including customer service, bookkeeping, payroll and HR, [COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]The New York Timeshttp://go.redirectingat.com/?id=44681X1458326&xcust=b3072451&url=https://www.nytimes.com/2026/06/10/business/economy/back-office-workers-ai.html&sref=/us/money/american-express-layoffs-ai-b3072451.htmlreported in June. Many of these jobs offer middle-class wages without requiring a college degree and are disproportionately held by women, according to the outlet.[/COLOR]
An Axios-Generation Lab poll of 1,075 Americans ages 18 to 34 [COLOR=light-dark(rgb(235, 20, 38), rgb(235, 20, 38))]released in Augusthttps://www.independent.co.uk/news/...s-job-loss-ai-millennials-gen-z-b3032565.htmlfound that 27 percent believe they or someone they know has lost a job because an employer replaced the position with AI.[/COLOR]
Le Caillec spoke Friday about how American Express could rely more on AI in the future. “You don’t want to automate processes that are not optimally structured,” he said. “So what we’re doing here is to reduce layers and increase spans of controls, so that we can automate and take advantage of AI in the coming quarters and the coming y
Last edited: