Maybe you have disabled it.
Happened to me once, ages back. But go on View and see if you have disabled it or go on Toolbars. I can't remember which one it was since I'm using a Mac now.
Not only is this guy rude by swearing for no reason.
He is a fucking idiot! Asking where his hometown is like freaking 10 times?
Why does he need to know that?! What a fucking idiot?!