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<blockquote data-quote="UnlimitedBB" data-source="post: 28569557" data-attributes="member: 371190"><p>This is a poor handling of dispute by LOLC. If a customer disputes a transaction on credit card (not debit card), the bank should initiate a chargeback and refund the customer. From there, it's the bank and the merchant who has to do all the investigations. </p><p></p><p>It is always recommended to use a reputed bank's credit cards who know how to handle chargebacks and disputes. These non-banking financial institutes suck when it comes to customer service.</p></blockquote><p></p>
[QUOTE="UnlimitedBB, post: 28569557, member: 371190"] This is a poor handling of dispute by LOLC. If a customer disputes a transaction on credit card (not debit card), the bank should initiate a chargeback and refund the customer. From there, it's the bank and the merchant who has to do all the investigations. It is always recommended to use a reputed bank's credit cards who know how to handle chargebacks and disputes. These non-banking financial institutes suck when it comes to customer service. [/QUOTE]
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