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Airtel වර්ජනය කරමුද ?
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<blockquote data-quote="earthling" data-source="post: 26870851" data-attributes="member: 967"><p>උබ ලග අග්රීමන්ට් එක නැත්තම් මෙන්න දැම්මා අවශ්ය ඒවා</p><p></p><p><strong>Airtel Terms & conditions for providing prepaid mobile services</strong></p><p></p><p>4. Services will be discontinued if there is no usage, i.e.no voice calls, SMS and data services for any continuous period specified by Airtel as per the company policy or if there is no credit on the account</p><p></p><p>- Where does it say that "Service will be discontinued if a consumer does not move to a new package that Airtel recommends, from his existing one?" It does not. Violation of agreement</p><p></p><p></p><p>15. Airtel will be compelled to refuse, limit, suspend or disconnect Services without any liability with respect to one/ all Subscribers without any notice, for any reason which is found to be reasonable by Airtel, including but not limited to the following:</p><p></p><p>15.1- Government’s TRCSL rules, regulations, orders, directions, notifications, etc. including changes there to prohibiting and/ or suspending the rendering of such Services.</p><p>15.2- Transmission limitations caused by conditions at nature, technical difficulties and force majeure events.</p><p>15.3- During technical failure, modification, upgradation or variation, relocation, repair and/or maintenance of the systems /equipment.</p><p>15.4- To combat potential fraud, sabotage, wilful destruction etc.</p><p>15.5- If Services are used in any manner which violates any law etc. or adversely affects or interferes in any manner, the rendering of Services by Airtel</p><p>15.6- Any discrepancy wrong particular(s) has provided by the Subscriber In the PEF.</p><p>15.7- Breach of any term(s) or condition(s) at this PEF on the part of the Subscriber</p><p>15.8- If rendering is impossible in view of the problems arising on the account of interconnection between Airtel and other telecom service providers.</p><p>15.9- Any other reason which is found to be reasonable by Airtel warranting suspension/ disconnection.</p><p>15.10- Being inactive in the Network.</p><p></p><p>Not a single point on discontinuing service for not moving to a new package... If there is show me..</p><p></p><p>Only loophole is this part "Any other reason which is found to be reasonable by Airtel "..</p><p></p><p>What seems to be reasonable to Airtel IS NOT reasonable for the consumer. It is unfair & fraudulent from the consumers side...</p><p></p><p>In this case Airtel is in violation of laws of the Consumer Authority, in violation of the laws of TRC and also against the National Telecommunication Policy</p></blockquote><p></p>
[QUOTE="earthling, post: 26870851, member: 967"] උබ ලග අග්රීමන්ට් එක නැත්තම් මෙන්න දැම්මා අවශ්ය ඒවා [B]Airtel Terms & conditions for providing prepaid mobile services[/B] 4. Services will be discontinued if there is no usage, i.e.no voice calls, SMS and data services for any continuous period specified by Airtel as per the company policy or if there is no credit on the account - Where does it say that "Service will be discontinued if a consumer does not move to a new package that Airtel recommends, from his existing one?" It does not. Violation of agreement 15. Airtel will be compelled to refuse, limit, suspend or disconnect Services without any liability with respect to one/ all Subscribers without any notice, for any reason which is found to be reasonable by Airtel, including but not limited to the following: 15.1- Government’s TRCSL rules, regulations, orders, directions, notifications, etc. including changes there to prohibiting and/ or suspending the rendering of such Services. 15.2- Transmission limitations caused by conditions at nature, technical difficulties and force majeure events. 15.3- During technical failure, modification, upgradation or variation, relocation, repair and/or maintenance of the systems /equipment. 15.4- To combat potential fraud, sabotage, wilful destruction etc. 15.5- If Services are used in any manner which violates any law etc. or adversely affects or interferes in any manner, the rendering of Services by Airtel 15.6- Any discrepancy wrong particular(s) has provided by the Subscriber In the PEF. 15.7- Breach of any term(s) or condition(s) at this PEF on the part of the Subscriber 15.8- If rendering is impossible in view of the problems arising on the account of interconnection between Airtel and other telecom service providers. 15.9- Any other reason which is found to be reasonable by Airtel warranting suspension/ disconnection. 15.10- Being inactive in the Network. Not a single point on discontinuing service for not moving to a new package... If there is show me.. Only loophole is this part "Any other reason which is found to be reasonable by Airtel ".. What seems to be reasonable to Airtel IS NOT reasonable for the consumer. It is unfair & fraudulent from the consumers side... In this case Airtel is in violation of laws of the Consumer Authority, in violation of the laws of TRC and also against the National Telecommunication Policy [/QUOTE]
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