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Airtel Broadband FAQ!
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<blockquote data-quote="lkboy4u" data-source="post: 4084001" data-attributes="member: 3126"><p><strong>AirTel walata Hulan Tel , watha Tel kiyanne Eyi</strong></p><p></p><p>Machanla,</p><p>Iam Using Airtel Tel BB from 23 January, so this is my view about Airtel BB,</p><p></p><p>1. Speed is unstable </p><p>( Vary 0KBps to 55KBps ) But most of times It was not more than 15 KBps. I checked their connection speed in various places. Roof top of Five star Hotels in colombo, Twin Towers, Open grounds ( Such as Viharamaha devi park, SSC,Police Park..etc). </p><p></p><p>2. Customer Care</p><p>a.)Their is no body available who can support to customer problem in first attempt. They learn some details from us.</p><p></p><p>b.) Their email customer care service also same. (555@airtel.lk ) Its also replying auto generating text most of times. No human reply even after 01 Month. but they said </p><p>"We have received your e-mail and we shall revert to you at the earliest."</p><p></p><p>3. Coverage</p><p>Most of places they have only GPRS or EDGE (2G). No HSDPA (3G). I tested Highlevel Road from Fort to Balangoda. 3G avalable in few towns till Maharagama. After then No 3G Coverage. Even No 2G in some places. </p><p></p><p>4. Their billing system</p><p>You cant get correct details from thieir billing system by dialing 555 and go to 2nd option (post paid) . Their automated system also lying. Even you contact their costomer care person they also panic about their billing system. </p><p></p><p>5. How it's suit for your pocket.</p><p>Yes. actually their charges is Low . 1GB ->300Rs 3GB--> 600Rs Unlimited --> 1499Rs. 1KB --> 1/2 cent</p><p>But Dialog you have 2 pay 2cents for 1KB </p><p>Mobitel 1 Cent for 1KB.</p><p></p><p>6. Final recommendation</p><p>You dont need to bye a HSDPA Modem to connect Airtel BB. if your mobile support for EDGE it is more than enough. Dont expect more than that form Airtel BB.</p><p></p><p>Thanks</p></blockquote><p></p>
[QUOTE="lkboy4u, post: 4084001, member: 3126"] [b]AirTel walata Hulan Tel , watha Tel kiyanne Eyi[/b] Machanla, Iam Using Airtel Tel BB from 23 January, so this is my view about Airtel BB, 1. Speed is unstable ( Vary 0KBps to 55KBps ) But most of times It was not more than 15 KBps. I checked their connection speed in various places. Roof top of Five star Hotels in colombo, Twin Towers, Open grounds ( Such as Viharamaha devi park, SSC,Police Park..etc). 2. Customer Care a.)Their is no body available who can support to customer problem in first attempt. They learn some details from us. b.) Their email customer care service also same. (555@airtel.lk ) Its also replying auto generating text most of times. No human reply even after 01 Month. but they said "We have received your e-mail and we shall revert to you at the earliest." 3. Coverage Most of places they have only GPRS or EDGE (2G). No HSDPA (3G). I tested Highlevel Road from Fort to Balangoda. 3G avalable in few towns till Maharagama. After then No 3G Coverage. Even No 2G in some places. 4. Their billing system You cant get correct details from thieir billing system by dialing 555 and go to 2nd option (post paid) . Their automated system also lying. Even you contact their costomer care person they also panic about their billing system. 5. How it's suit for your pocket. Yes. actually their charges is Low . 1GB ->300Rs 3GB--> 600Rs Unlimited --> 1499Rs. 1KB --> 1/2 cent But Dialog you have 2 pay 2cents for 1KB Mobitel 1 Cent for 1KB. 6. Final recommendation You dont need to bye a HSDPA Modem to connect Airtel BB. if your mobile support for EDGE it is more than enough. Dont expect more than that form Airtel BB. Thanks [/QUOTE]
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