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Message: <blockquote data-quote="sl1234" data-source="post: 12216389" data-attributes="member: 94476">I bought my car insurance from Asian Alliance. My car also recently  met with an accident. now it's almost 3 weeks after I reporting this to  them. our branch is in Negombo. I had to made so many phone calls to  them. When I called they tranfer my line to so many persons. Then They  told me to wait..And I was waiting more than 15 minutes for each  call.... but no any response... When I called again they cut the phone  call. So I had to visit Asian Alliance Negombo branch several times. When I  visit Asian Alliance Negombo branch they told don't worry they made  payment & put the money on my bank account same day... But they  never do like that. When I complained about this issue to Asian Alliance hotline. They told  me that they didn't receive documents from negombo branch. When ask it  from Asian Alliance Negombo branch, they told me they sent the all the  documents. When I try to contact the person who introduced me this policy, He never answer his mobile phone. Actually my claim is Rs.21,300. If I want to waste my time & money  for a this kind of small amount.. Can you image howz their service about  a big damage??Anyway what I have to say is Asian Alliance customer service is very bad & i'm totally disappointed about them.</blockquote>

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