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Message: <blockquote data-quote="scurvy" data-source="post: 16879959" data-attributes="member: 130929">Money suddenly disappearing from my Bank Of Ceylon account. Sometimes  Rs. 5000/- just disappears, another month Rs 3000 vanished.When I  called the head office in Colombo they said they have no idea what  happened. They won't say what happened or take responsibility for the  error, and they won't give the money back.I have a friend who  also used to have this problem with money suddenly vanishing from his  Bank Of Ceylon Savings account. He got sick of it, consulted a lawyer  and decided it was not worth the trouble for a lawsuit and simply moved  on to Commercial Bank. But he lost around a total of Rs. 45,000/-According  to a banking consultant I spoke to he says that nowadays none of the  youth, or 20-30 somethings go to the Bank of Ceylon anymore. Everyone  now banks at Commercial or Seylan or Sampath banks. Bank of Ceylon is  now mostly used by really old people. Their business is dying along with  the customers.He believes that the bank must be skimping money  from user accounts on a regular basis to compensate for lost revenue  from the younger generation.Also recently I went to get some  money from the Bank of Ceylon Keselwatta branch. I withdrew 18,000 using  my Mastercard debit card. All I got was 17 thousand Rupee notes and a  fifty Rupee note! SO I am at a loss for Rs 950/-.I went  immediately inside and complained to the manager. Without making an  effort to check the ATM data or any such thing she said, that this  couldn't possibly happen, and that it wasn't their fault and that they  cannot compensate for my loss.If I wanted them to check the  video data from the ATM surveillance camera that I would need to submit a  request in writing to the Head Office in Colombo.So this is the  sad state of the Bank of Ceylon. They use such horrible tactics such as  ATM fraud to keep their earnings within the limit.They insert fifty  or hundred Rupee bills instead of Rs 1000/- notes so when the user  withdraws from the ATM they get a lower amount but their account is  debited the full amount that they typed into the machine!The  profits made from such ATM fraud must be vast and my banking consultant I  spoke to said that he has been hearing of such ATM money  inconsistencies from Bank of Ceylon branches as far apart as  Anuradhapura and Kurunegala!So this is the sad state of a once great bank.Due  to the rise and popularity of competing banks they have been forced to  resort to underhand tactics to keep their earnings and pay their staff.Please be aware of this when using the Bank of Ceylon accounts and ATM machines.Update- received a threatening phone call from Bank of Ceylon senior  executive telling me to pull down this page and other forum threads or  suffer a lawsuit. Will update regularly.</blockquote>

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