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<blockquote data-quote="alian25" data-source="post: 18116036" data-attributes="member: 381593"><p><span style="font-size: 12px">Dear Mr. Dinuka,</span></p><p><span style="font-size: 12px"></span></p><p><span style="font-size: 12px">Thanks for sharing this details with us, we checked about your complain with our management & HR department. your Montero Sport is KI 3XXX.</span></p><p><span style="font-size: 12px"></span></p><p><span style="font-size: 12px">We have checked all issues that you said above with Service Station Manager, and we started an inquiry. We checked all CCTV recordings and voice cuts, we have to say you first, that we are not using high pressure to clean engine bay ( If you can prove this ) we have 20 branches in island wide and we are monitoring each and every moments of our every branches. and secondly, we clean engine only with special chemical, If customer requested to clean without chemical we are always using STEAM WASH ( not high pressure ) you and your friend has requested a engine wash without using the chemical. so we used steam wash to clean your engine bay.<img src="/styles/default/xenforo/smilies/default/no.gif" class="smilie" loading="lazy" alt=":no:" title="No :no:" data-shortname=":no:" /></span></p><p><span style="font-size: 12px"></span></p><p><span style="font-size: 12px">if your job is not completed, you have to inform about your issue before settle your bill. as we discussed with manager there was not any complain from you. As our CCTV records you leave the station without any problem. </span></p><p><span style="font-size: 12px"></span></p><p><span style="font-size: 12px">IF YOU HAVE ANY ISSUES REGARDING THIS SITUATION PLEASE CONTACT US 077 268 8 268<img src="http://resource://skype_ff_extension-at-jetpack/skype_ff_extension/data/call_skype_logo.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />077 268 8 268</span></p><p></p><p></p><p>Call</p><p>Send SMS</p><p>Add to Skype</p><p>You'll need Skype CreditFree via Skype</p></blockquote><p></p>
[QUOTE="alian25, post: 18116036, member: 381593"] [SIZE=3]Dear Mr. Dinuka, Thanks for sharing this details with us, we checked about your complain with our management & HR department. your Montero Sport is KI 3XXX. We have checked all issues that you said above with Service Station Manager, and we started an inquiry. We checked all CCTV recordings and voice cuts, we have to say you first, that we are not using high pressure to clean engine bay ( If you can prove this ) we have 20 branches in island wide and we are monitoring each and every moments of our every branches. and secondly, we clean engine only with special chemical, If customer requested to clean without chemical we are always using STEAM WASH ( not high pressure ) you and your friend has requested a engine wash without using the chemical. so we used steam wash to clean your engine bay.:no: if your job is not completed, you have to inform about your issue before settle your bill. as we discussed with manager there was not any complain from you. As our CCTV records you leave the station without any problem. IF YOU HAVE ANY ISSUES REGARDING THIS SITUATION PLEASE CONTACT US 077 268 8 268[IMG]resource://skype_ff_extension-at-jetpack/skype_ff_extension/data/call_skype_logo.png[/IMG]077 268 8 268[/SIZE] Call Send SMS Add to Skype You'll need Skype CreditFree via Skype [/QUOTE]
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