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Message: <blockquote data-quote="samel appu" data-source="post: 13714663" data-attributes="member: 307845">සෙලර් කරය මට රෙස්පොඩ් කරන්නේ නෑ මචන් ebay එකෙන් නම් එවපු msg එකේ මේ විදියට :Thilan, when you receive the wrong item or it doesn't match the seller's description, you're required to pay for return shipping. I hope you can understand that in order for us to hold the seller accountable and issue a refund, we need to make sure that the item is returned to the seller. It would certainly be great customer service for the seller to cover the cost of return shipping and it is something we encourage. Unfortunately, it is not something I am able to enforce under our current policies. If the seller is unwilling or has failed to assist you in that aspect, I will still require that you return the item for a full refund.You are given 10 days or until October 30, 2012 to complete the return of the item, but I highly encourage you to send it back in the next 3 days to expedite the process and help you get your refund the soonest possible time.1. Go to the Resolution Center and get the seller's return address from the "Case details" page:<a href="http://resolutioncenter.ebay.com" target="_blank">http://resolutioncenter.ebay.com</a>2. Ship the item back to the seller using tracking information, so we can confirm that the seller received the item. You can use the shipping company of your choice. You can also protect yourself further by using signature confirmation on items that are more than $250.3. Return to the Resolution Center and enter the tracking number from the package. After you enter the tracking information, you'll see another page where you'll be asked to confirm that the tracking information is correct. Be sure to click the "Submit" button--otherwise we won't receive your information. You must enter the tracking information in order to receive a refund.Once we have confirmation that the item has been delivered, we'll issue you a refund within 3 days for the cost of the item plus original shipping (as long as the seller hasn't already issued you a refund).Moving forward, I recommend that you leave an appropriate Feedback and detailed seller rating to your trading partner anytime up to 60 days after the listing has ended. This is the best way to share your experience with the seller to us. Appropriate action will also be taken based on the seller's detailed seller ratings, so we encourage you to follow through.--------------------------------------------------------------------------</blockquote>

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