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<blockquote data-quote="draco" data-source="post: 2893526" data-attributes="member: 4970"><p><strong>Bookmarks and toolbar buttons not working after upgrading </strong></p><p><strong></strong></p><p><strong> * If bookmarks are missing, see Lost bookmarks.</strong></p><p><strong> * If toolbar buttons are missing, see Back and forward or other toolbar buttons are missing. </strong></p><p><strong></strong></p><p><strong>If Norton 360 is installed</strong></p><p><strong></strong></p><p><strong>A component installed with Norton 360 can cause problems with bookmarks and history after installing or updating to Firefox 3. These problems usually occur after restarting Firefox. Symptoms include:</strong></p><p><strong></strong></p><p><strong> * Bookmarks disappearing</strong></p><p><strong> * Bookmarks not saving</strong></p><p><strong> * History not saving</strong></p><p><strong> * Toolbar buttons such as Back and Forward not working </strong></p><p><strong></strong></p><p><strong>If you are experiencing these problems, you need to check for and delete this component from your computer.</strong></p><p><strong></strong></p><p><strong> 1. From the menu at the top of the Firefox window, select File and then select the Exit menu item.</strong></p><p><strong> 2. Right-click on an empty spot in the Windows task bar and select Task Manager (or press </strong></p><p><strong>Ctrl+Shift+Esc).</strong></p><p><strong></strong></p><p><strong><img src="http://support.mozilla.com/en-US/kb/img/wiki_up/notron360sucks-taksmanager.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /></strong></p><p><strong></strong></p><p><strong># Select the Processes tab.</strong></p><p><strong># Select the firefox.exe entry in the processes list and press End Process. (If there is no "firefox.exe" entry, skip this step.)</strong></p><p><strong># Open My Computer or Windows Explorer.</strong></p><p><strong># Browse to the folder: C:\Program Files\Mozilla Firefox\Components</strong></p><p><strong># Delete the file coFFPlgn.dll from this folder.</strong></p><p><strong></strong></p><p><strong> * If the file will not delete, you may not have ended the "firefox.exe" process properly in steps 2-4. </strong></p><p><strong></strong></p><p><strong># Open Firefox and verify that bookmarks and toolbar buttons are working properly. </strong></p></blockquote><p></p>
[QUOTE="draco, post: 2893526, member: 4970"] [B]Bookmarks and toolbar buttons not working after upgrading * If bookmarks are missing, see Lost bookmarks. * If toolbar buttons are missing, see Back and forward or other toolbar buttons are missing. If Norton 360 is installed A component installed with Norton 360 can cause problems with bookmarks and history after installing or updating to Firefox 3. These problems usually occur after restarting Firefox. Symptoms include: * Bookmarks disappearing * Bookmarks not saving * History not saving * Toolbar buttons such as Back and Forward not working If you are experiencing these problems, you need to check for and delete this component from your computer. 1. From the menu at the top of the Firefox window, select File and then select the Exit menu item. 2. Right-click on an empty spot in the Windows task bar and select Task Manager (or press Ctrl+Shift+Esc). [IMG]http://support.mozilla.com/en-US/kb/img/wiki_up/notron360sucks-taksmanager.png[/IMG] # Select the Processes tab. # Select the firefox.exe entry in the processes list and press End Process. (If there is no "firefox.exe" entry, skip this step.) # Open My Computer or Windows Explorer. # Browse to the folder: C:\Program Files\Mozilla Firefox\Components # Delete the file coFFPlgn.dll from this folder. * If the file will not delete, you may not have ended the "firefox.exe" process properly in steps 2-4. # Open Firefox and verify that bookmarks and toolbar buttons are working properly. [/B] [/QUOTE]
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