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<blockquote data-quote="pradeepsu" data-source="post: 25564829" data-attributes="member: 573267"><p>1. Call Insurance Company Hotline</p><p>2. If there is third party injury/ damage, Insurance company insist you to put a police entry to evaluate claim procedures</p><p> * though insurance company have not requested to do a police entry, it is your duty to inform police about the accident, to comply with the governing rules of the country</p><p>3. If an assessor need not to visit the place, the insurance company will advise you, or else they will advise you to take some pics and carry on your journey, and get an estimate from the garage. Inspection will be done at the garage.</p><p>4. Some companies have the option to send the photos to the company, where they process your claim based on that</p><p>5. If assessor visits to your garage or the accident place, if it is a minor damage, mostly they will give you an onsite offer, which is one page document with their offer amount. you need to place your signature on couple of places, and you are ready to get your money into your account / to garage / or a cheque</p><p>6. If insurance company need your salvage components, they will advise you, if not do not bother about it.</p><p>7. **Important** after all these above, make sure you produce your vehicle for an ARI ( after repair inspection), to any of the insurance company branch, where they know your damage has been repaired. Otherwise, you may not be able to claim a second damage for the same item. ie. side mirror can get damage multiple times, and if you have not done the ARI, insurance company have the right to pay only one claim, as they don't have proof , whether you have repaired the previous damage or not. </p><p></p><p>If there are third parties, or other complexities, the process is bit differ than above. </p><p></p><p>තව මොනවා හරි පැහැදිලි කරගන්න ඕන නම් අහන්න.</p></blockquote><p></p>
[QUOTE="pradeepsu, post: 25564829, member: 573267"] 1. Call Insurance Company Hotline 2. If there is third party injury/ damage, Insurance company insist you to put a police entry to evaluate claim procedures * though insurance company have not requested to do a police entry, it is your duty to inform police about the accident, to comply with the governing rules of the country 3. If an assessor need not to visit the place, the insurance company will advise you, or else they will advise you to take some pics and carry on your journey, and get an estimate from the garage. Inspection will be done at the garage. 4. Some companies have the option to send the photos to the company, where they process your claim based on that 5. If assessor visits to your garage or the accident place, if it is a minor damage, mostly they will give you an onsite offer, which is one page document with their offer amount. you need to place your signature on couple of places, and you are ready to get your money into your account / to garage / or a cheque 6. If insurance company need your salvage components, they will advise you, if not do not bother about it. 7. **Important** after all these above, make sure you produce your vehicle for an ARI ( after repair inspection), to any of the insurance company branch, where they know your damage has been repaired. Otherwise, you may not be able to claim a second damage for the same item. ie. side mirror can get damage multiple times, and if you have not done the ARI, insurance company have the right to pay only one claim, as they don't have proof , whether you have repaired the previous damage or not. If there are third parties, or other complexities, the process is bit differ than above. තව මොනවා හරි පැහැදිලි කරගන්න ඕන නම් අහන්න. [/QUOTE]
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