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Problems and Troubleshooting
help me plzzzzzzzzz....got a prob wit net connection
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<blockquote data-quote="killer47" data-source="post: 4627727" data-attributes="member: 26043"><p>Seems like you more than 5km away from the exchange, so you lose Sync, that means you lose your connection in intervals. If you are not that far from the exchange, this can be something else. </p><p></p><p>The things that you can do,</p><p></p><p>1.Do not connect your phone to the line while ADSL in use (to avoid interferences)</p><p>2.Reduce the length of internal wiring.</p><p>3. Keep the modem away from electromagnetic sources like your TV and Monitor.</p><p>4. Try to get a router. There are some routers famous for maintaining a connection even under 0dB SNR margin.</p><p>5.Also you can ask SLT to check the wire from the DP to your house for bad joints. If there are bad joints in the line, you will have to rewire.</p><p>6.Check your connection with another modem or a router. If you use a router, see the router log.</p><p></p><p>Further, if you can post your Line Attenuation, Down stream SNR margin,and Up stream SNR margin, RCO(Relative Capacity Occupancy) I can interpret them for you to see if there is a problem with those figures.</p><p></p><p>If you do not know how to get those data, just send me the model of your Modem. I will try to find a DSL modem tool for you. <img src="/styles/default/xenforo/smilies/default/happy.gif" class="smilie" loading="lazy" alt=":)" title="Happy :)" data-shortname=":)" /></p></blockquote><p></p>
[QUOTE="killer47, post: 4627727, member: 26043"] Seems like you more than 5km away from the exchange, so you lose Sync, that means you lose your connection in intervals. If you are not that far from the exchange, this can be something else. The things that you can do, 1.Do not connect your phone to the line while ADSL in use (to avoid interferences) 2.Reduce the length of internal wiring. 3. Keep the modem away from electromagnetic sources like your TV and Monitor. 4. Try to get a router. There are some routers famous for maintaining a connection even under 0dB SNR margin. 5.Also you can ask SLT to check the wire from the DP to your house for bad joints. If there are bad joints in the line, you will have to rewire. 6.Check your connection with another modem or a router. If you use a router, see the router log. Further, if you can post your Line Attenuation, Down stream SNR margin,and Up stream SNR margin, RCO(Relative Capacity Occupancy) I can interpret them for you to see if there is a problem with those figures. If you do not know how to get those data, just send me the model of your Modem. I will try to find a DSL modem tool for you. :) [/QUOTE]
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