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Message: <blockquote data-quote="Thilina123" data-source="post: 22430221" data-attributes="member: 18234">Consumer Affairs Authority(CAA)ට දාපු complain එකයි වෙච්ච scene එකයි මෙතන තියෙනවා.I bought a Huawei P8 lite on 28th April 2016 from a Singer dealer shop in Liberty plaza (invoices attached). I didn’t hesitate to buy it because it carried a 2 years Singer warranty (not attached, Singer Warranty card sent with the phone to repair center). One month after purchase Bluetooth was not connecting. About two months later had an issue with WIFI, it is not connecting to any network.I handed over my phone to a collection point on 12th September to send it to repair (device collection form attached). And they said that phone will be returned within 5 working days. Then on 21st September 2016 (after 7 working days), I was informed that my phone is repaired and ready for collection. I went there to collect it, but WIFI is still not working. Then I kept the phone at collection point and asked to send that again to repair.Till today (7th October 2016) I didn’t receive any information about my phone. I contacted Singer through Social media on 4th October 2016 and made a complaint, but from there also they did not take any action on my matter.I kindly request Consumer affairs authority to intervene in to this matter to safeguard my consumer rights. Hope you will understand my situation since I don’t have the phone for more than 3 weeks and it impacts my daily work badly. I’m demanding compensation for Singer to cover up the trouble I faced due to this.පස්සේ CAA call කරලා විස්තර ඇහුව. CAA එකෙන් Huawei එක contact කරලා තිබ්බ. පස්සේ Huawei එකේ legal officer call කරලා කිව්වා අලුත් phone එකක් දෙන්නම් කියල එකට agreed ද ඇහුව. මටත් මේක දුර දිග අරන් යන්න ඕනේ නැනේ ඉතින් හා කියල වැඩේ නැවැත්තුව. පස්සේ උන්ගේ repair center එකකට ගිහින් replacement එක කරගෙන අවා.මන් singer එකට ගෙම call කලේ මට තිබ්බේ Singer warranty නිසා.අයිත් ටික දවසකින් CAA ඇහුව ප්රශ්නේ resolved ද කියල. මොනවා උනත් CAA එකෙන් මාර follow up එකක් දෙනවා.මෙන්න site එක, මන් නම් complain එක ෆැක්ස් කලා<a href="http://www" target="_blank">http://www</a>. caa. gov. lk</blockquote>

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