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Message: <blockquote data-quote="greenthunder" data-source="post: 15164365" data-attributes="member: 297213">Try these steps<ul> <li data-xf-list-type="ul">Hold down Select / Menu (to reboot the iPod)</li> <li data-xf-list-type="ul">As soon as the Apple logo appears, hold down Rewind / Select until...</li> <li data-xf-list-type="ul">...you see a backwards Apple Logo.</li> <li data-xf-list-type="ul">At this point, you will have entered Diagnostic Mode.  It'll  test the RAM, and then tell you to HIT PLAY TO CONTINUE.  Hit 'Play'.</li> <li data-xf-list-type="ul">You'll be in a menu that you advance by hitting FF (Fast Forward).  Advance to the 'DISKMODE' entry.</li> <li data-xf-list-type="ul">Hit 'Select.'  This will put you into Firewire Disk mode.  The  screen should change to the familiar 'Do Not Disconnect' mode.  At this  point, connect it to the computer.</li> <li data-xf-list-type="ul">Run the restore utility; it should now recognize the iPod and  offer to Restore the factory software.  Do so.  You'll lose whatever's  on it,</li> </ul></blockquote>

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