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Message: <blockquote data-quote="OscarNonis" data-source="post: 1180841" data-attributes="member: 71940">Try thisTry the solutions below in the order presented. It might not be necessary to complete all of the solutions. Solution one: Restart the computer <ol> <li data-xf-list-type="ol">Turn off the printer.</li> <li data-xf-list-type="ol">Restart the computer.</li> <li data-xf-list-type="ol">Turn on the printer.</li> <li data-xf-list-type="ol">Install the HP Software.</li> </ol>Solution two: Register VBSCRIPT.DLL <ol> <li data-xf-list-type="ol">Search for the file VBSCRIPT.DLL on the computer. It is usually located in C:\Windows\System32 folder. </li> <li data-xf-list-type="ol">Click Start and then click Accessories . </li> <li data-xf-list-type="ol">Right-click Command Prompt and click Run as Administrator . </li> <li data-xf-list-type="ol">Type the following in the command prompt: CD C:\WINDOWS\SYSTEM32 (or the appropriate folder location where VBSCRIPT.DLL is located). </li> <li data-xf-list-type="ol">Press Enter . </li> <li data-xf-list-type="ol">Type REGSVR32 VBSCRIPT.DLL in the command prompt and press Enter . A message displays that VBSCRIPT has been installed successfully.</li> <li data-xf-list-type="ol">Install the HP software.</li> </ol>Solution three: Install from the downloaded driver <ol> <li data-xf-list-type="ol">Download the latest driver from the HP website.</li> <li data-xf-list-type="ol">Run the downloaded file and follow the instructions to install the HP software.</li> </ol>Solution four: Custom Install Run the Custom Install to install the basic drivers for printing and scanning.<ol> <li data-xf-list-type="ol">Run the installation file (downloaded or from the Vista CD).</li> <li data-xf-list-type="ol">Choose the Custom Install option when prompted. </li> <li data-xf-list-type="ol">Uncheck all the entries in the list except Photosmart Officejet and Deskjet Drivers , and Imaging Device Functions . Click Next to continue. </li> <li data-xf-list-type="ol">Follow the onscreen instructions to install the basic drivers.</li> </ol></blockquote>

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