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Message: <blockquote data-quote="ManojManathunga" data-source="post: 13589170" data-attributes="member: 428099">If you have an issue with the banks / paypal payments below are the persons and contacts that you need to email other than the banks. Banks are answerable to all these people.... specially the financial ombudsman.Please read the customer charter document from central bank which you can use know you rights....<a href="http://www.cbsl.gov.lk/pics_n_docs/09_lr/_docs/directions/bsd/BSD_2011/bsd_D_2011_8_Customer_Charter.pdf" target="_blank">http://www.cbsl.gov.lk/pics_n_docs/09_lr/_docs/directions/bsd/BSD_2011/bsd_D_2011_8_Customer_Charter.pdf</a>read about the payments and settlement act<a href="http://www.cbsl.gov.lk/pics_n_docs/09_lr/_docs/acts/Paymt_&_setmt_sys_act.pdf" target="_blank">http://www.cbsl.gov.lk/pics_n_docs/09_lr/_docs/acts/Paymt_&_setmt_sys_act.pdf</a>The Financial Ombudsman Sri LankaWebsite            :           <a href="http://www.financialombudsman.lk" target="_blank">www.financialombudsman.lk</a>Email    :           <a href="mailto:fosril@sltnet.lk">fosril@sltnet.lk</a>Telefax :           +94 11 259 5625Telephone         :           +94 11 259 5624The Financial Ombudsman Sri LankaNo 143A, Vajira Road,Colombo 5.Central Bank Sri LankaBank Supervision DepartmentNo. 30, Janadhipathi MawathaCentral Bank of Sri Lanka,Colombo 1Sri LankaTele: 94-11-2477100, 2477096, 2477119Fax: 94-11-2477711Email: <a href="mailto:banksup@cbsl.lk">banksup@cbsl.lk</a> Department of Supervision of Non-Bank Financial InstitutionsNo. 30, Janadhipathi MawathaCentral Bank of Sri Lanka,Colombo 1Sri LankaTele: 94-11-2477500, 2477021Fax: 94-11-2477738Email: <a href="mailto:snbfi@cbsl.lk">snbfi@cbsl.lk</a> Head OfficeCentral Bank of Sri LankaP.O. Box 590,30, Janadhipathi Mawatha,Colombo 01Sri Lanka .Tel : 94 -11 -2477000, 94 -11 -2440330, 94 -11 -2330220E-mail: <a href="mailto:cbslgen@cbsl.lk">cbslgen@cbsl.lk</a> Centrel for Banking StudiesNo. 58,Sri Jayewardenepura MawathaRajagiriyaTel: 94 - 11 2477840Fax: 94 -11 2867384E-mail: <a href="mailto:cbs@cbsl.lk">cbs@cbsl.lk</a>Department of CommunicationsTower 5, Level 930, Janadhipathi Mawatha,Colombo 1Tel: 94 -11 2477418  Fax: 94 – 11 2346304Email: <a href="mailto:dcommunications@cbsl.lk">dcommunications@cbsl.lk</a>Visa Payments <a href="mailto:AskVisaUSA@visa.com">AskVisaUSA@visa.com</a><a href="mailto:globalmedia@visa.com">globalmedia@visa.com</a><a href="mailto:stoffoli@visa.com">stoffoli@visa.com</a><a href="mailto:lmokri@visa.com">lmokri@visa.com</a><a href="mailto:elswanso@visa.com">elswanso@visa.com</a><a href="mailto:cparazzo@visa.com">cparazzo@visa.com</a><a href="mailto:ahadzibe@visa.com">ahadzibe@visa.com</a><a href="mailto:rdonovan@visa.com">rdonovan@visa.com</a><a href="mailto:tcarr@visa.com">tcarr@visa.com</a><a href="mailto:npanter@visa.com">npanter@visa.com</a><a href="mailto:rhacker@visa.com">rhacker@visa.com</a><a href="mailto:rjones@visa.com">rjones@visa.com</a><a href="mailto:sanchu@visa.com">sanchu@visa.com</a><a href="mailto:eharvill@visa.com">eharvill@visa.com</a><a href="mailto:pcohen@visa.com">pcohen@visa.com</a><a href="mailto:michelle.mulkey@fleishman.com">michelle.mulkey@fleishman.com</a><a href="mailto:jalderma@visa.com">jalderma@visa.com</a><a href="mailto:rmartin@visa.com">rmartin@visa.com</a><a href="mailto:globalmedia@visa.com">globalmedia@visa.com</a><a href="mailto:jmcgowan@visa.com">jmcgowan@visa.com</a> Visa EuropeE-mail: <a href="mailto:akamin@visa.com">akamin@visa.com</a></blockquote>

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