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Message: <blockquote data-quote="shiran987" data-source="post: 24074116" data-attributes="member: 90350">I have no experience with NTB, therefore I'll share you a general statement.If you have signed up the loan agreement on "Fixed Rate", they cannot increase the rate just because you have changed your salary remittance, unless you dont have adequate funds in your account in order to pay the loan installment or you have missed your installment payments etc, unless they have specified that in the agreement. I presssume, you are dealing through a branch and they may be taking you for a ride. (branches have some targets like getting X amount of cash inflow for a month, and these salary remiitances are counted in that)Go to their head office, with all the papers you have and discuss the matter with a senior officer, and they will try to sort the matter. if they are not willing to sort this for you, tell them that you want to close the loan by paying the full due amount, at the previous rate. Get a loan from a different party for a lower rate, with fixed rate and settle this and continoue the new loan. Do not arreasyour loan, as that will affect your credit status and you may have difficulties in obtaining another loan.Hope this helps.Cheers !!</blockquote>

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