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Message: <blockquote data-quote="djmasith" data-source="post: 4871795" data-attributes="member: 2742">I you need any clarification on any matter I can answer. but still have not answered my question. anyway you are talking about the operational cost on other mob operators. there's no other company which maintains a employee base like dialog as well as operational locations. hope you might aware about the fuel crisis and everything. like wise the operational cost has gone pretty high for them (its 180% than the 2007). If you need more information go trough the annual report which you have mentioned.well if you are talking about the charging rule on call center calls, this is only effecting on to the pre paid customers. they also can make 2 calls for FOC per month. also the charging is on flat rate of 2/= per call. not for the duration. As per Dialog 90% of the calls they receiving is regarding VAS activation and deactivation.  all the activations and deactivation can be done on IVR base and USSD base self portals. Also according to them there is a large amount of useless calls (you also might receive this kind of things trough mails). To avoid all these they have introduced the rating plan for call center also. Please not that I have answered all the questions you have asked. please be kind enough to answer my question if possible.</blockquote>

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