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Sri Lankan Customs Clearance Issues
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<blockquote data-quote="pranathlcp" data-source="post: 25901670" data-attributes="member: 225352"><p>Based on what you have mentioned, it seems that DHL is the far better service when it comes to the customs-clearance process. I have recently placed an order for a mobile phone and my phone is currently stuck at the DHL warehouse, awaiting for customs clearance.</p><p></p><p>The customs required me to provide the TRCSL approval and I provided it. TRCSL does provide the approval via email and it can take about a week for the TRCSL approval. As for the ICL, DHL informed me that the ICL is not required for my shipment. Once the item was detained, DHL delivered me a set of documents containing the required information and I handed them back on 11th November. Apparently, one of the documents which I submitted, had not been accepted by the customs and they asked me to re-submit that document and I submitted it yesterday. I am still waiting for the clearance and there is certainly a big delay in clearing the items nowadays. In a nutshell, my phone is at their warehouse since 4th November and I am yet to receive the parcel. Let me know if you need to know anything regarding the process which I have undergone so far.</p></blockquote><p></p>
[QUOTE="pranathlcp, post: 25901670, member: 225352"] Based on what you have mentioned, it seems that DHL is the far better service when it comes to the customs-clearance process. I have recently placed an order for a mobile phone and my phone is currently stuck at the DHL warehouse, awaiting for customs clearance. The customs required me to provide the TRCSL approval and I provided it. TRCSL does provide the approval via email and it can take about a week for the TRCSL approval. As for the ICL, DHL informed me that the ICL is not required for my shipment. Once the item was detained, DHL delivered me a set of documents containing the required information and I handed them back on 11th November. Apparently, one of the documents which I submitted, had not been accepted by the customs and they asked me to re-submit that document and I submitted it yesterday. I am still waiting for the clearance and there is certainly a big delay in clearing the items nowadays. In a nutshell, my phone is at their warehouse since 4th November and I am yet to receive the parcel. Let me know if you need to know anything regarding the process which I have undergone so far. [/QUOTE]
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