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Message: <blockquote data-quote="hulk24" data-source="post: 23489327" data-attributes="member: 312242">Thats a problem... we have to always chase a big shot to solve our little problems with the bank....this shows difference of services between banks in Sri Lanka.HNB Head Office eke token aran inna one, when there are 10 counters 3 counters are only open, anith counters minissu neha. Even if there are no ppl to put in the counters is it reasonable to keep a customer waiting... it is like waiting to see a doctor or minister. Ape salli aran ita passe eke eke minissu gaawat yanna onne. I know those days a BOC Bank Manager would get up from his seat and be in the counter if that counter cannot be filled by a staff member ...THAT IS COMMITMENT OF SERVICE TO THE CUSTOMER </blockquote>

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