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Message: <blockquote data-quote="Theje" data-source="post: 5245007" data-attributes="member: 38799"><img src="/styles/default/xenforo/smilies/default/nerd.gif"  class="smilie" loading="lazy" alt=":nerd:" title="Nerd    :nerd:" data-shortname=":nerd:" />It's pity to say that I caught for a vehicle insurance scam but they call it an insurance scheme. <img src="/styles/default/xenforo/smilies/default/dull.gif"  class="smilie" loading="lazy" alt=":dull:" title="Dull    :dull:" data-shortname=":dull:" />Its NON other than <img src="http://www.hsenidbiz.com/image/ual_logo.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /> The Worst insurance company that you can ever think of.The storyI recently bought a used car and got the leasing done from a well known bank namely "Nations Trust Bank" since "Union Assurance" is under the wing of NTB I was advised by the bank to insure under them. The Premium came up to 35 thousand rupees odd as I wanted to get a full cover.Just after one month, I met with an accident. The story began from this point. The other party has insured there vehicle under "Ceylinco VIP on the spot" and the assessor came at that instance and assessed the damage and gave them the assessed document then and there. Alas for me I had to wait for another 2 ~ 3 hours for my assessor from "Union assurance"And after all the trouble I went through, we took the car to a garage. After removing the damaged parts the assessor again has deducted a huge amount from the quoted price.<img src="/styles/default/xenforo/smilies/default/no.gif"  class="smilie" loading="lazy" alt=":no:" title="No    :no:" data-shortname=":no:" /> Not to mention the time he took to asses.Garage people then straightened the parts they could and they started searching for parts and after one week the garage people realized that there are no Spares available. Then the garage people have decided to import the parts and finally they found a place/ a person who can import the stuff. They have forwarded a quote to "Union Assurance" for approvals. This is when the real problem started. <img src="/styles/default/xenforo/smilies/default/baffled.gif"  class="smilie" loading="lazy" alt=":baffled:" title="Baffled    :baffled:" data-shortname=":baffled:" /> "Union Assurance" also started searching for "Low Cost" parts, Weeks and weeks passed without any luck. Last week I started to outcry them all for doing nothing, and finally got through to a person who can at least talk to me namely “Buddhika” of “motor claims” department. Yet again he and his team mate “Firnaz” was lagging work and just passed the buck between them two everyday. When I asked How much I can claim as the “Vehicle Rental allowance” which is printed in BOLD letters the call was then passed to a person called “Thilak” who didn’t know the “alphabet” of insurance or may be he is so lazy to work, may be it’s the high time for the top management to rethink of placing people on positions. He couldn’t at least talk few words at a stretch, and was not in a position to give me a straight answer, kept on saying that he will call me tomorrow and give me the details also said that he doesn’t have any documents, any papers with him. To be frank, I never came across such a illiterate, in competent person in my life.Still waiting for the final decision, sometimes I might have to forget the car.For those who out there waiting to buy their first car that they are dreaming of, my advice is “DON’T INSURE YOUR DREAM MACHINE WITH UNION ASSURANCE”</blockquote>

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