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Message: <blockquote data-quote="galleline" data-source="post: 6719280" data-attributes="member: 170042">Dr. Watson for Windows is a program error debugger that gathers  information about your computer when an error (or user-mode fault)  occurs with a program. Technical support groups can use the information  that Dr. Watson obtains and logs to diagnose a program error. When an  error is detected, Dr. Watson creates a text file (Drwtsn32.log) that  can be delivered to support personnel by the method they prefer. You  also have the option of creating a crash dump file, which is a binary  file that a programmer can load into a debugger. Note Windows XP also provides an Error Reporting service  that monitors your computer for both user-mode and kernel-mode faults  ("stop" error messages or error messages that are displayed on a blue  screen, as well as improper shutdown events) that affect both the  operating system and any programs. This service allows you to send error  reports to Microsoft when an error occurs. Because all error reports  are confidential and anonymous, Microsoft Support Professionals do not  have access to any error report that you have sent to Microsoft over the  Internet using the Error Reporting service. As a result, you may need  to send a Dr. Watson for Windows log file to a support professional. For  additional information about Error Reporting Service in Windows XP,  click the article number below  to view the article in the Microsoft Knowledge Base:  <a href="http://support.microsoft.com/kb/310414/EN-US/" target="_blank">310414</a>                                           (<a href="http://support.microsoft.com/kb/310414/EN-US/" target="_blank">http://support.microsoft.com/kb/310414/EN-US/</a>                         )          HOW TO: Configure and Use Error Reporting in Windows XP   If a program error occurs, Dr. Watson for Windows starts automatically.  To configure Dr. Watson, follow these steps:  <ol> <li data-xf-list-type="ol">Click Start, and then click Run.</li> <li data-xf-list-type="ol">Type drwtsn32, and then click OK.</li> </ol>  By default, the log file created by Dr. Watson is named Drwtsn32.log and  is saved in the following location:   drive:\Documents and Settings\All  Users.WINNT\Application Data\Microsoft\Dr Watson Note Drwatson.exe is an older program error debugger that  was included with earlier versions of Windows NT. Microsoft recommends  that you use Drwtsn32.exe instead of Drwatson.exe in Windows XP.</blockquote>

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