Barclays Sri Lanka cheating when selling computer hardware

[cpbravo]

Edenawa, dan ethakota pc ekak ganna kohee kiyala yannada.. okkoma horunewa balagena yanakota

 

[SIRUS3001]

Shitlays. gg shitters

 

[thilina91]

thanx for sharing machan. unity eke okkoma shops eka wage wela wage dn

 

[tdevinda]

PCHOUSE KARAYANGE MADAK WENNATH PULUWAN MEKA

Yako, I'm a telecomm. engineer not a freaking PC seller! damn!

Its a sad situ to read but after having faced many issues fm the same shop you still go to buy the stuff fm them and then complain again, so infact they r not to be blamed its you.

But all what you had said abt Laptop m/b repair r not true. Locally its not repaired by any of the Unity shops they even dont hv the know how to do it.

Yes, you're absolutely correct. But it took me this to go out of their way. I should have thought better. Its this incident that made me recall all the others.

thanx for sharing machan. unity eke okkoma shops eka wage wela wage dn

And did you guys see Gayan's comment on the blog? He got a lappy from them and when he went home and turned it ON, there was an access point named in sinhala! which means it was used! :S

 

[elarosh]

IO....okkogenma anthimata ithuru wela thibbe Barclays witharane... Dan kohenda api owa ganne????

 

[ufirst]

Machang go to Memory Technology, they are the authorized distributor for Kingston in Sri Lanka

 

[djarunagamage]

Copied from my blog at http://tdevinda.blogspot.com
Share with your friends / co-workers.


The story starts when I went to Unity Plaza to buy some RAM for a project at office. We needed five 2GB DDR 2 RAM cards to expand the memory of some of our computers used for a project. So armed with petty cash (some 'petty' cash that is!) Nalaka and I went there.

Since I have purchased a lot of items from Barclays and know the price is cheap, I went straight to the shop. Its what I normally do. If you have circled around unity plaza you might know that the final destination is most of the time, at Barclays. So I cut the crap, we needed the cards so that the colleagues installing the software can have it as soon as possible.

Once we asked the counter, the salesman asked the usual questions with his usual intentions. What is the bus speed.? I straightaway asked whether they have 667MHz or 800MHz. The man asked the question only to reply me saying "we only have 800MHz". The purpose of the question might be to judge whether we are complete IT illiterate or in the higher end of the spectrum. They do that to ether sell crap or to increase the prize of products I guess.

After that, we were told that there were two brands. I insisted on buying Kingston rather than the other which if I heard correctly was ADATA. The prize was 3300 rupees and we told him we needed five of it.

Then they billed it, as usual, and then another guy in the counter for issuing stuff was told something in tamil by the salesman.(Geez, I should have taken Kuru with us!) Then he took out the cards.

Then did I spot that three of the cards were in the Kingston packing and two were not!

I took the cards which did not have packing to my hand and gave it a good look. My Gosh! Any idiot who has seen a RAM card could say it was used!

The the following discussion took place which made my blood boil!

Me: Why is that two cards are out of the packing and three are in the packing?
Issue Guy: [silent, keeps packing other stuff]
Me: Where is the packaging of these cards
Him: We can give you a packaging, but its from a 1GB card
Me: I dont want a packaging, I want to know why these cards dont have their OWN!

And when I looked closer I could see that the Kingston stickers were rolled up in the sides, indicating clearly, the RAM was used. Usually the heat inside the casing loosens the glue of the sticker and when you remove the RAM from the slots which are usually tightly packed between the cooler and the PSU, you tend to roll up the sticker. Besides, there were marks in the gold contacts which showed insertion!

Me: These RAM are used. Mister, I'm not here to practice buying RAM, I want original cards.
Him: We're out of stock. These cards are the last. And these came as bulk, thats why no packaging!

At that point my boiling point passed! How stupid does this guy think I am to assume RAM cards come without a packaging. What does he think I'd assume! That the cards come wrapped in a rubber band strapping them together?! I was furious over the statement. I lectured him a bit and I straightaway told them that I am NOT paying for the used cards.

After some mumbling to themselves they decided to return me the money for the two cards. Nalaka was adamant that we leave all FIVE of them behind and buy somewhere else! I just couldn't do that because we'd risk the availability factor of RAM in other shops! you know Unity, some stuff go rare all of a sudden!

So we paid for the three cards and came back. I told the salesman clearly that I would never buy from them again!

More than that, this is not the first time they tried to cheat me.

When I went to buy dad's laptop, after all the payment and stuff was finalized the salesman tries to give me the laptop on the shelf for show! On that day too they tried to give me the "last of the stock" trick. I straightaway told him that I want the money back. Then he sends someone to bring me a brandnew laptop! I think they try this trick with everyone!

And that laptop lost its motherboard in a month. The warranty is that they repair it and give it back. Those of you who think this "1 year warranty" is part to part, its a hoax! What they do is they repair it and ask you to wait 2,3 weeks till it gets back. Dad had to wait 2,3 weeks.

Same thing happened when my monitor went haywire at the end of its 3 year warranty. I had my BIT project going. I didn't claim the warranty. I somehow kept the thing going till I finish the project!


I have the following items in my PC from them

• Foxconn 45cm-s Motherboard
• 2x 1GB DDR2 667MHz Kingston RAM (Good thing I registered and verified them then)
• HD501LJ Samsung HDD
• Sony DVD+RW drive (the model number sadly is forgotten )
• Foxconn 9600GT nVidia card

I would never buy from Barclays again. And those of you who are planning to buy from them, I cant stress this enough, DO NOT BUY FROM THERE!



I will send complaints to memory.lk and Kingston Taiwan, whom I believe are the dealers for Sri Lanka and Asia.

And one more thing. Kingston has their website for verifying the RAM. (http://kingston.com/verify/)If you have a mobile phone or a laptop which you can access the net, do it ON THE SPOT and verify the RAM.

machan mama barclays la gen badu ganna aran dan 6 years wenawa, danata mama ape office ekata 3 Million witara pc parts aragena ati,eth ohoma case muladi wenna giya tamai, Habai uba etana work karana ekek fit kara gaththoth mulu unity ekema aduma ganata hodama baduwa ganna puluwan, nattam un ahawal tanin ubata ganna kiyai

 

[dkp]

machn barycles patta horu ny thnx fr tellng us rep +

 

[akilar25]

machan,uba techzone 1n badu aran thiyenawada?
unge after service 1 kohomada machan?

මම ටෙච්සෝන් එකෙන් කම්පියුටර්ස් 1 ෆුල් ඇසෙම්බල් කරා.

තව වෙනම පාර්ට්ස් ගත්තා නිතර නිතරම වගේ.

ගත්තු දවසේ ඉදන් තාම කිසිම කේස් එකක් ඇවිත් නෑ එකකටවත්.

අනිත් එක මම තාම දැකලා නෑ නෙට් එකේදි කවුරුවත් ටෙච්සෝන් එකට බනිනවා.

 

[egs]

Machang go to Memory Technology, they are the authorized distributor for Kingston in Sri Lanka

They dont sell to customers. Only for Dealers.

But Unity is not the only place to buy Computer Parts. If you open your eyes you can find other places too. Check the Web sites and you will find.

That does not mean all shops at Unity are bad, you get good ones too.

Even Barclays is not bad as you say compared to others.

But most of you want to buy parts at cost or under cost at low values that is the reason why you go to Unity so when one customer returns a product they too need to sell it back and they pass it to you since the price at which they sell cannot provide margin for them to have demo units.

When you buy casing at less than 2500 & motherboard at 5200 how can you think of going out of unity since no one else will provide these price other than unity shops. So if you want better service you too be willing to pay some margin to the vendor to provide service in return to you.

But that does not mean he needs to kill a customer.

 

[d_lucifer]

ටෙච්සෝන් එක එල.

අනිවා මමත් බඩු ගන්නෙ ටෙක්සෝන් එකෙන් විතරයි .මම ඒකෙන් එල්සීඩී මොනිටර් එකටයි ඩීවීඩී රයිටර් එකටයි වොරන්ටි ක්ලේම් කරල තියෙනවා..ඩීවීඩී රයිටර් එක නම් සතියෙන් මාරු කරලා දුන්නා. හැබැයි එල්සීඩී මොනිටර් එක මාරු කරන්න නම් මාසයක් ගියා.මම ගත්තෙ නැති උනාට මොකද ඒ මාසෙ පාවිච්චි කරන්න වෙන මොනිටරයක් දෙන්නද කියලත් ඇහුවා.කොහොම හරි මෙතුවක් කාලෙකට මට නම් ටෙක්සෝන් එකෙන් චාටර් සීන් වෙලා නැහැ.සර්විස් එකත් කියන්න තරම් වරදක් නැහැ.

 

[ufirst]

They dont sell to customers. Only for Dealers.

But Unity is not the only place to buy Computer Parts. If you open your eyes you can find other places too. Check the Web sites and you will find.

That does not mean all shops at Unity are bad, you get good ones too.

Even Barclays is not bad as you say compared to others.

But most of you want to buy parts at cost or under cost at low values that is the reason why you go to Unity so when one customer returns a product they too need to sell it back and they pass it to you since the price at which they sell cannot provide margin for them to have demo units.

When you buy casing at less than 2500 & motherboard at 5200 how can you think of going out of unity since no one else will provide these price other than unity shops. So if you want better service you too be willing to pay some margin to the vendor to provide service in return to you.

But that does not mean he needs to kill a customer.

No machang they sell directly to end user too.. they have their showroom but price eka poddak wadi.. habai original & lifetime warranty for ram's

 

[randext86]

Tech Zone එකේ සර්විස් එක හොඳයි වගේ... මම දවසක් ups එකක් අරගත්තා එක වැඩකරන්නේ නෑ. ඊළඟ දවසේ මාරු කරගන්න ගියාම උන් ගාව බඩු නෑ... ඊට පස්සේ එතන ඉන්න මැනේජර් වගේ එකා එකෙක්ව යැව්වා කොහෙන්හරි අරන් එන්න කියලා... ඌ ටික වෙලාවකට පස්සේ ආවා අලුත් ups එකක් උස්සගෙන වෙන කඩේකින්... ඒක මට දුන්නා...

හැබැයි මම දන්න හොඳම කඩේ තමයි Data master එක... (දැන් unity එකේ තියෙන data master එක නම් නෙමෙයි... ඉස්සර එතන තිබ්බ එක)

චාටර්ම කඩේ මොකක්ද කියලා ඉතින් අමුතුවෙන් කියන්න ඕන නෑනේ...

 

[mudrana]

මම නම් කවදාවත් යුනිටි එකෙන් බඩු ගන්නෙ නැ. මට ඉන්නව හොද වෙන්ඩර් කෙනෙක් නාරහෙන්පිට. එයා කවදාවත් බොරු කරන්නෙ නැ. ගාන නම් චුට්ටක් වැඩී ඒත් බඩු හොදයි.

 

[ThimalM™]

techzone eken mage mother board ekata warrenty claim karagaththa unge nam service hodi

 

[eKingmaster]

ela

 

[SaNDun]

lol.. their service is best i know that shop since 2006 & bought so many stuff (actually almost everything from them). no problem so far.

if they are out of stock they'll clearly tell you that.

 

[earthling]

get from TechZone..they have hi quality stuff guys.. EVGA, Razor, Inwin, ect. and their warranty is good

also checkout Shads Digital... got Logitech hi-end gear as well... also Hard Net (earlier Wescom) are the authorized dealers for Asrock... they have the new Extreme Z68 mobo series which makes your jaw drop

for the best service u can get in Sri Lanka..go to Red Line in MC..they are the re-sellers for Corsair & Axel..nough said

 

[smother]

get a legal action,

 

[gossip9]

Officiallyma banala thiyenawa...

මම ටෙච්සෝන් එකෙන් කම්පියුටර්ස් 1 ෆුල් ඇසෙම්බල් කරා.

තව වෙනම පාර්ට්ස් ගත්තා නිතර නිතරම වගේ.

ගත්තු දවසේ ඉදන් තාම කිසිම කේස් එකක් ඇවිත් නෑ එකකටවත්.

අනිත් එක මම තාම දැකලා නෑ නෙට් එකේදි කවුරුවත් ටෙච්සෝන් එකට බනිනවා.

Officiallyma banala thiyenawa...