If you have an issue with the banks / paypal payments below are the persons and contacts that you need to email other than the banks. Banks are answerable to all these people.... specially the financial ombudsman.
Please read the customer charter document from central bank which you can use know you rights....
http://www.cbsl.gov.lk/pics_n_docs/...sd/BSD_2011/bsd_D_2011_8_Customer_Charter.pdf
read about the payments and settlement act
http://www.cbsl.gov.lk/pics_n_docs/09_lr/_docs/acts/Paymt_&_setmt_sys_act.pdf
The Financial Ombudsman Sri Lanka
Website : www.financialombudsman.lk
Email : [email protected]
Telefax : +94 11 259 5625
Telephone : +94 11 259 5624
The Financial Ombudsman Sri Lanka
No 143A, Vajira Road,
Colombo 5.
Central Bank Sri Lanka
Bank Supervision Department
No. 30, Janadhipathi Mawatha
Central Bank of Sri Lanka,
Colombo 1
Sri Lanka
Tele: 94-11-2477100, 2477096, 2477119
Fax: 94-11-2477711
Email: [email protected]
Department of Supervision of Non-Bank Financial Institutions
No. 30, Janadhipathi Mawatha
Central Bank of Sri Lanka,
Colombo 1
Sri Lanka
Tele: 94-11-2477500, 2477021
Fax: 94-11-2477738
Email: [email protected]
Head Office
Central Bank of Sri Lanka
P.O. Box 590,
30, Janadhipathi Mawatha,
Colombo 01
Sri Lanka .
Tel : 94 -11 -2477000, 94 -11 -2440330, 94 -11 -2330220
E-mail: [email protected]
Centrel for Banking Studies
No. 58,
Sri Jayewardenepura Mawatha
Rajagiriya
Tel: 94 - 11 2477840
Fax: 94 -11 2867384
E-mail: [email protected]
Department of Communications
Tower 5, Level 9
30, Janadhipathi Mawatha,
Colombo 1
Tel: 94 -11 2477418
Fax: 94 – 11 2346304
Email: [email protected]
Visa Payments
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Visa Europe
E-mail: [email protected]
Please read the customer charter document from central bank which you can use know you rights....
http://www.cbsl.gov.lk/pics_n_docs/...sd/BSD_2011/bsd_D_2011_8_Customer_Charter.pdf
read about the payments and settlement act
http://www.cbsl.gov.lk/pics_n_docs/09_lr/_docs/acts/Paymt_&_setmt_sys_act.pdf
The Financial Ombudsman Sri Lanka
Website : www.financialombudsman.lk
Email : [email protected]
Telefax : +94 11 259 5625
Telephone : +94 11 259 5624
The Financial Ombudsman Sri Lanka
No 143A, Vajira Road,
Colombo 5.
Central Bank Sri Lanka
Bank Supervision Department
No. 30, Janadhipathi Mawatha
Central Bank of Sri Lanka,
Colombo 1
Sri Lanka
Tele: 94-11-2477100, 2477096, 2477119
Fax: 94-11-2477711
Email: [email protected]
Department of Supervision of Non-Bank Financial Institutions
No. 30, Janadhipathi Mawatha
Central Bank of Sri Lanka,
Colombo 1
Sri Lanka
Tele: 94-11-2477500, 2477021
Fax: 94-11-2477738
Email: [email protected]
Head Office
Central Bank of Sri Lanka
P.O. Box 590,
30, Janadhipathi Mawatha,
Colombo 01
Sri Lanka .
Tel : 94 -11 -2477000, 94 -11 -2440330, 94 -11 -2330220
E-mail: [email protected]
Centrel for Banking Studies
No. 58,
Sri Jayewardenepura Mawatha
Rajagiriya
Tel: 94 - 11 2477840
Fax: 94 -11 2867384
E-mail: [email protected]
Department of Communications
Tower 5, Level 9
30, Janadhipathi Mawatha,
Colombo 1
Tel: 94 -11 2477418
Fax: 94 – 11 2346304
Email: [email protected]
Visa Payments
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Visa Europe
E-mail: [email protected]
