for Enrique ticket holders - Kumar Sangakkara & Mahela Jayawardena

[||~R_girl~||]

Dear Enrique Ticket Holders,

We wish to apologise to all of you for your negative experience at the recently concluded Enrique Concert. Although both of us were overseas fulfilling cricket commitments, we were shocked and saddened to hear of the events that transpired. It is extremely disappointing for us that this event, organised to assist the development of Sri Lanka as a tourist and entertainment hub and provide the public with exceptional entertainment of a high standard by accessing celebrated international artists, turned out in this manner. We are issuing this statement today, after understanding all circumstances and the facts.

When the idea was pitched to us and other investors by the organisers to bring an artist such as Enrique to Sri Lanka, we backed it in all good faith expecting a stellar event delivered in a professional manner to the public of Sri Lanka. Although we realised that such a venture will be an arduous one due to the well-known challenges and market restraints of organising such large-scale events in Sri Lanka, we were willing to support this endeavour considering the rich experience and the image-building potential for Sri Lanka’s tourism. As such, all required resources - both financial and otherwise - were made available to the organizers to ensure the desired outcome.

Unfortunately, the event has fallen far short of these expectations. Although we believe that the organising team worked tirelessly and with good intentions to ensure a well-run event, there have clearly been glaring mistakes made, for which responsibility needs to be taken.

Firstly, although the delay of the artist and some equipment arriving at the venue, which caused the subsequent delay in opening the gates to usher in the public, for which the artist responsibly and graciously apologized, was beyond the control of the organizers, the communication of this to the public was mishandled, thereby inconveniencing people greatly. Those that stood patiently in-line for hours were not extended the courtesy of being informed of the ground situation. This at the very beginning would have frustrated and angered all of you.

Secondly, although a professional security company was hired and protocols were put in place to ensure the safety and the comfort of all, we have been made well-aware that these measures were inadequate when faced with the challenges of controlling such a large gathering, and failed alarmingly. This obviously undermined the overall experience for those who purchased premium tickets by their respective space being encroached upon by others, and we fully understand their disappointment and anger. The premium price paid by them for their tickets needs to be respected and their comfort and viewing experience should have been safeguarded, which is under the direct purview of the organizers.

The organizers are in agreement, with our direction, that such shortcomings must not be tolerated. As such, we have informed them that an apology in itself is not sufficient, but further appropriate compensation has to be made in the form of a suitable refund, irrespective of the financial loss to us.

With regards to recent reports concerning Live Events and Municipal entertainment taxes, we categorically state the company remains transparent and ethical in all operations.

Live Events will continue to ensure full compliance with all relevant tax commitments and is providing all necessary information to the Colombo Municipal Council, in order to clarify facts and the way forward. Accountability and integrity is paramount to us and we believe it to be the same for the organizers.

Although we know an apology or refund cannot fully satiate your disappointment, we wish to reiterate that we remain fully committed to all of you and our country. As such, a full and thorough internal inquiry is ongoing into all areas of concern.

posted by Kumar Sangakkara and Mahela Jayawardena.

 

[pavanruka]

posted by Kumar Sangakkara and Mahela Jayawardena.

It's like they're attempting to 'unbreak' the egg that was broken and bring it back to its original form.

 

[||~R_girl~||]

It's like they're attempting to 'unbreak' the egg that was broken and bring it back to its original form.

oh pls. at least they tried. give them credits for bringing him down to SL while he was still popular unlike Sean Paul

 

[Thuzanga]

oh pls. at least they tried. give them credits for bringing him down to SL while he was still popular unlike Sean Paul

sean paul's concert fair enough for 3500/=

 

[cuteoz]

Will they refund the money since the concert sucked?!

 

[Ayeshlive]

Well they deserved an apology at least (I didn't go but several of my friends did). I don't think a refund would settle anything. Free tickets to a next event may be would be a better option as long as they don't rip off those who buy new.

 

[aggregate]

අපෝ කවුද බං ඔය යකාගෙ කොන්සර්ට් වලට යන්නෙ.මූට දැන් යන එනමං නෑ පිට්බුල් කාරය වගේ තමා. දැන් මාකට් එකේ ඉන්නෙ අරියානා,ටේලර් ස්විෆ්ට්,එඩ් ශිරන්,ජස්ටින් බීබර්, ගෲප්ස් වලින් වන් ඩිරෙක්ශන්. මූට රෑට කඩේකින් කන්න ගාන හොයාගන්නද කොහෙද මෙහේ ඉන්න පොශ් උන ගහල තියෙන වස්සොන්වයි වැස්සියොන්වයි ගොනාට ඇන්ඳුව. අපේ උන්ටත් ඉතින් පිටරටින් ගූ ගොඩක් ගෙනාවත් සුවඳයි නෙහ්.

 

[||~R_girl~||]

Will they refund the money since the concert sucked?!

i honestly dont think the concert sucked except for the long wait (which happened in his sex and tour concert in the UK last year too ) and bad sound quality.
his performance was beyond amazing

 

[||~R_girl~||]

අපෝ කවුද බං ඔය යකාගෙ කොන්සර්ට් වලට යන්නෙ.මූට දැන් යන එනමං නෑ පිට්බුල් කාරය වගේ තමා. දැන් මාකට් එකේ ඉන්නෙ අරියානා,ටේලර් ස්විෆ්ට්,එඩ් ශිරන්,ජස්ටින් බීබර්, ගෲප්ස් වලින් වන් ඩිරෙක්ශන්. මූට රෑට කඩේකින් කන්න ගාන හොයාගන්නද කොහෙද මෙහේ ඉන්න පොශ් උන ගහල තියෙන වස්සොන්වයි වැස්සියොන්වයි ගොනාට ඇන්ඳුව. අපේ උන්ටත් ඉතින් පිටරටින් ගූ ගොඩක් ගෙනාවත් සුවඳයි නෙහ්.

haha!
bands like one direction and singers like Ariana Grande come and go. Im not saying they are bad. of course they are good. obviously they are on the top chart.
But Enrique has been the King of Latin Pop for as long we remember. So think twice before you make a statement

 

[Hayao]

After a long time

 

[intel_inside]

oh pls. at least they tried. give them credits for bringing him down to SL while he was still popular unlike Sean Paul

who cares Enrique
even sunset bring down avicii in 2012 while he played on tomorrowland for huge price but tickets sold only for 2000 - 5000 range

 

[||~R_girl~||]

who cares Enrique
even sunset bring down avicii in 2012 while he played on tomorrowland for huge price but tickets sold only for 2000 - 5000 range

yes but that was in 2012. Avicci wasnt as famous back then as he is now

 

[smother]

how sweet it must be
to feel the pain at once
then, never again

 

[||~R_girl~||]

who cares Enrique
even sunset bring down avicii in 2012 while he played on tomorrowland for huge price but tickets sold only for 2000 - 5000 range

oh and Avicci was just a DJ andna record producer back then . Enrique was expensive for obvious reasons like his live performance. and no im not taking sides. im a die hard EDM and Avicci fan too.

 

[AnGeLHuNteR]

අපෝ කවුද බං ඔය යකාගෙ කොන්සර්ට් වලට යන්නෙ.මූට දැන් යන එනමං නෑ පිට්බුල් කාරය වගේ තමා. දැන් මාකට් එකේ ඉන්නෙ අරියානා,ටේලර් ස්විෆ්ට්,එඩ් ශිරන්,ජස්ටින් බීබර්, ගෲප්ස් වලින් වන් ඩිරෙක්ශන්. මූට රෑට කඩේකින් කන්න ගාන හොයාගන්නද කොහෙද මෙහේ ඉන්න පොශ් උන ගහල තියෙන වස්සොන්වයි වැස්සියොන්වයි ගොනාට ඇන්ඳුව. අපේ උන්ටත් ඉතින් පිටරටින් ගූ ගොඩක් ගෙනාවත් සුවඳයි නෙහ්.

one direction

 

[intel_inside]

yes but that was in 2012. Avicci wasnt as famous back then as he is now

what are u talking about
check the pics while he playing on tomorrowland 2012
and u said sean Paul not popular cant u remember 2010 Efm bring down sean paul ? ticket prices 3000 only also enrique singing with sean paul
also the tine tempah in 2013 tickets 2000 - 3000
all this concerts well organized unlike live events bullshit

 

[SadunGamage]

Rich People

 

[ShreddeR]

අපෝ කවුද බං ඔය යකාගෙ කොන්සර්ට් වලට යන්නෙ.මූට දැන් යන එනමං නෑ පිට්බුල් කාරය වගේ තමා. දැන් මාකට් එකේ ඉන්නෙ අරියානා,ටේලර් ස්විෆ්ට්,එඩ් ශිරන්,ජස්ටින් බීබර්, ගෲප්ස් වලින් වන් ඩිරෙක්ශන්. මූට රෑට කඩේකින් කන්න ගාන හොයාගන්නද කොහෙද මෙහේ ඉන්න පොශ් උන ගහල තියෙන වස්සොන්වයි වැස්සියොන්වයි ගොනාට ඇන්ඳුව. අපේ උන්ටත් ඉතින් පිටරටින් ගූ ගොඩක් ගෙනාවත් සුවඳයි නෙහ්.

lol

 

[||~R_girl~||]

what are u talking about
check the pic while he playing on tomorrowland 2012
and u said sean Paul not popular cant u remember 2010 Efm bring down sean paul ? ticket prices 3000 only
also the tine tempah in 2013 tickets 2000 - 3000
all this concerts well organized unlike live events bullshit

im saying Avicci is way popular now than he used to be in 2012.
and he is a DJ popular among the EDM crowd. I know how tomorrowland concerts are but what im saying is that a he didnt sing back then. but he does now. most of his popular songs like hey brother, wake me up, levels.... came out in 2013 or later.

And you know how bad Sean pauls live performance is. He used to play/sing for free in our uni club in some weekends. im not even joking. his live singing is just bad. he used to be a DJ in clubs

 

[Henry L]

haha!
bands like one direction and singers like Ariana Grande come and go. Im not saying they are bad. of course they are good. obviously they are on the top chart.
But Enrique has been the King of Latin Pop for as long we remember. So think twice before you make a statement

dude! I am not disagreeing with your thread or anything in fact its good that you posted this thread BUT singers like Ariana Grande come and go? seriously? you gotta be kidding me! she has probably the best vocal range among the female singers in this era! being in such a young age with such a talent she surely has a future! you can't simply categorize singers like her like this.