Print Jobs Disappear from the Print Queue and Do Not Print

[dog123]

the print job displays in the queue, and then it disappears without being printed.

how to fix this?
printer : hp deskjet 2135

 

[saja]

remove all the old print jobs and reprint

 

[dog123]

remove all the old print jobs and reprint

not working

windows reinstall karanna wei da?

 

[tilvin-silva]

May be in one note

 

[imhotep]

not working

windows reinstall karanna wei da?

Could be something to do with the spooling system. Remove the print device completely and reinstall. Also there was some test software to narrow down the issues related to the HP Deskjets... Search the HP site. I forget the name at this moment.

 

[saja]

pissu da bota, printer driver eka reinstall

not working

windows reinstall karanna wei da?

 

[dog123]

Could be something to do with the spooling system. Remove the print device completely and reinstall. Also there was some test software to narrow down the issues related to the HP Deskjets... Search the HP site. I forget the name at this moment.

pissu da bota, printer driver eka reinstall

printer driver reinstall kara
still same issue

scan wenawa from USB
But not printing

 

[imhotep]

printer driver reinstall kara
still same issue

scan wenawa from USB
But not printing

Sometimes resolving these type of weird problems need expertise than an average home user... Did you change anything before this happened?

However, try this for a start
HP Print & Scan Doctor - Download from https://support.hp.com/in-en/help/diagnostics?category=printing&issue=print-job-stuck

Since you can scan, it looks like a spooling related issue as I mentioned in my first reply. You can try Renaming the spool printer and driver files:

Start a command prompt as an Administrator...

Rename %systemroot%\System32\Spool\Printers Printers.old
Rename %systemroot%\System32\Spool\Drivers\w32x86 w32x86.old

Then Restart the Print Spooler service.... (Services ---> Print Spooler service)

Also did you try printing using a postscript driver instead of PCL (or the other way depending on what you are currently using)

 

[dog123]

Sometimes resolving these type of weird problems need expertise than an average home user... Did you change anything before this happened?

However, try this for a start
HP Print & Scan Doctor - Download from https://support.hp.com/in-en/help/diagnostics?category=printing&issue=print-job-stuck

Since you can scan, it looks like a spooling related issue as I mentioned in my first reply. You can try Renaming the spool printer and driver files:

Start a command prompt as an Administrator...

Rename %systemroot%\System32\Spool\Printers Printers.old
Rename %systemroot%\System32\Spool\Drivers\w32x86 w32x86.old

Then Restart the Print Spooler service.... (Services ---> Print Spooler service)

Also did you try printing using a postscript driver instead of PCL (or the other way depending on what you are currently using)

oya tika kara machan
HP Print & Scan Doctor install karala run kara no issue found kiyala aawa.
Print Spooler restart kara
hari giye ne
Troubleshooting Left

After that Win 10 ISO Download Karala Win Update Kara (with Keep files and Apps)
Now It's Working