This is an automatically generated response. You will hear back from
a real person with a real answer real soon (unless the answer to your
question is contained in this email).
In the meantime, here is some information that might help you (we are
aware that we are having site performance issues as we implement
long-term improvements):
REDEMPTION ORDERS: We are aware that when some members redeemed they
got a receipt with the number zero, got the wrong receipt, or got the
same receipt twice. We are working through this and will be in touch
by the end of the week. But don't worry, your prize is safe.
PTZ COUNTS: Some members are seeing reductions in their PTZ. There
are three reasons why this might be happening: 1) PTZ may not be
displaying properly (but they are accurately captured in our data
base, so we know what the real PTZ value should be), 2) Members
confessed to illegitimate PTZ during our recent amnesty and we have
removed those PTZ, or 3) We discovered that the member cheated and did
not confess, and the PTZ were zeroed out.
INVITE COUNTS: Invites counts have been reduced where we discovered
that members had “friends” with email address domains that are not
accepted by Lockerz. Some members may have lost their Z-List status
because, after this reduction, they no longer had 20 legitimate
invited friends. These decisions are FINAL. We will not consider
appeals.
INVITES NOT WORKING: The link in Lockerz invitations is not working
properly, so invitees can not get to the Lockerz site from the
invitation. We think this will be fixed later today.
NEW MEMBERS: There are some instances in which NEW members who can
accept their invitations are not able to set up functioning accounts.
Z-LIST T-SHIRTS: If you recently achieved Z-List status, we will email
you within one week of the date you became a Z-Lister with an update
regarding your Z-List T-shirt.
Thanks for being part of the Lockerz community. Keep visiting Lockerz
to earn PTZ and learn about exciting new things that will be happening
at Lockerz between now and the end of the year.
- The Lockerz Crew
