Activation
Type KBB <required package code> and send to 678
E.g: If required to activate Rs. 20 package type
KBB 20 and send to 678
Deactivation
Type OFF KBB and send to 678
Settings
FAQs
1. What do you mean by unlimited surfing?
This means you can upload & download as much as you like within the time allotted for the chosen package.
2. How do I re-load the Prepaid account?
As usual you could re-load through the internet, pre-paid card or through eZ re-load.
3. Do I need a new SIM?
No. you can continue to use the same Prepaid SIM for this facility
4. Once activated, how do I get connected?
You can connect through a modem or a handset that is 3G or GPRS compatible.
(You can purchase a Mobile Broadband HSPA Modem at Dialog outlets)
5. Can I apply for new quota while still using one?
Yes you can, you extend your browsing by requesting the new package while browsing the internet.
6. Can I check my remaining usage time/duration?
Yes. You can check the remaining time/duration via SMS – All you have to is type MBB and send to 678 to get the details.
7. Is a password or username required?
No. You can start browsing the net once you request for the required package.
8. Do I need to change any settings to use my handset for Prepaid Mobile Broadband service?
No. You can browse using your current GPRS settings.
Rates
Speed
Once usage exceeds the indicated FUP Limit (Downloads & Uploads) Quality of Service will be downgraded to 512 Kbps on your downloads.