Airtel Broadband unlimited going south

What is Fair for both consumer[airtel broadband unlimited user] & provider[Airtel]?

  • Raise the monthly rental of the package

    Votes: 4 13.8%
  • Cap the bandwidth with sense of humanity

    Votes: 16 55.2%
  • It is good as it is

    Votes: 1 3.4%
  • blank vote [i just wanna see the results]

    Votes: 8 27.6%

  • Total voters
    29

Mastersoft

Member
Jul 2, 2008
15
0
0
Guys major problem ekak thiyanwa:no:

i don't know whether you guys read this or not ,but its worth
try.since airtel established in srilanka, airtel broad band had a good
run,i bought my airtel unlimited connection right after launch of the
package[data unlimited],back then i was amazed.because of the speed & non FUP connection.
but now I'm so disappointed.after the est of airtel there were only 2 networks without FUP,
SLT broadband unlimited & airtel broadband unlimited.i had SLT unlimited then after launch I've gave up
SLT & got the airtel ,i thought it will give what it promised just
like SLT did,but SLT speed is low but non FUP.then airtel introduced
same unlimited with more speed & best of all without FUP.so that was
the reason for my decision.i thought I've made the right choice., so I've
introduced package to all my friends. But now I'm so disgusted of
service quality & satisfying the customer.i don't wanna change my
connection to capped connection such as cel300,cel600. we got the unlimited
package because we need it. if they've introduced FUP @ launch we've
never take that package.if i knew back then i would even think
about airtel .but airtel provided the promised connection for almost a
year.but now they've changed the rules as they please.but remember that
customer ain't pleased.now their broadband unlimited package is like
dialog broadband unlimited. & we all know how bad it is.in-case you are wandering about cruelty of FUP here is how it works.


1-10 GB 1.8 mbps :lol::lol:
10-12GB 0.7mbps :(:(
after 12GB, speed reduces more. speed reduces even more for every GB
I've download.this isn't fair @ all
:shocked::shocked:
now my speed is :baffled::baffled::baffled:0.2mbps:baffled::baffled:.its like I'm back in stone age..it reduces
more. but all i gotta ask is be fare.if this continues for another
month I'll disconnect my connection, so does my friends,in time all of
their customers will be lost. we asked for unlimited is because we need
it.so please don't let your customers down.:no::no:

so if u guys got the same problem as i do, i think we should stand-up for it:frown:.maybe it'll change their mind.in-fact it might bring us a fair resolution.we need this package desperately.so here is few suggestions that might fair & square for both consumer & provider.here goes

:)Raise the monthly rental of the package.[well most us can't afford huge raise,but Rs.300 might be cool for both sides]
:)Or cap the bandwidth with sense of humanity [after 10 GB usage cap the bandwidth around 1-1.5mbps]

if u guys got any peaceful suggestions plz make a comment:)
but if u don't use airtel broadband unlimited,don't bother spamming this thread:frown:.this is serious problem .i think all our airtel surfers feel it as much as i do :baffled:.

Airtel is revolutionary network .we all know that.frankly i think its the best network in srilanka :love::love::love::love::love::love:. so plz take necessary steps to take care of this problem.



i'm asking all airtel broadband unlimited users to makeup ur mind & we should take this to management..so if u guys with me, plz leave comment :sorry:

thnx Guys:)
 
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Fire_Bird

Well-known member
  • Feb 13, 2009
    8,837
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    Dialog Rox I haven't faced FUP anytime :P but normally I download more than 20GB per month..
     

    Mastersoft

    Member
    Jul 2, 2008
    15
    0
    0
    Dialog Rox I haven't faced FUP anytime :P but normally I download more than 20GB per month..

    yeah well i download 250GB per month ,before this FUP shit ,no offence machan,but dialog is all abt FUP ..they are the ones that introduced this FUP shit for the first time to broadband.
     
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    thisara.d.m

    Member
    Mar 17, 2008
    50
    7
    0
    I used Mobitel before but disconnected it since I was paying about 1300 with less internet access through that (was using it for my laptop). I switched to Airtel Celeb 300 due to price. The speed isn't better as Mobitel but it is okay. (I really recommend Mobitel in terms of data speed).

    However, at the end of the month I received a bill of Rs. 380 for this package. I called Airtel and they said it is because of tax and the VAT is hidden since I'm a personal user. I asked the girl to change their website on the package listing with this price. Saying 300 and having to pay 380 is not right. These are really bad ethics in business. Obviously Rs. 80 is not that small for Sri Lankans.

    So before you buy from anybody, ask the exact amount (including taxes and everything) that you have to pay at the end of the month.
     
    Jan 14, 2011
    27
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    airtel

    mama airtel gana ahala tiyena hatiyata ake minimum speed eka after reaching peek level (FUP) 256kbps. katahari meka heavy user kenekta honda nedda kiyala kiyannakoo.mage normal usage eka 35gb withara.Samanyen FUP dammama aduwenne 256kbps nam awulak ne habai ithin godak 64kbps wage nam wedak ne.
     

    chandanasg

    Member
    May 27, 2012
    10
    0
    0
    AIRTEL UNLIMITED INTERNET - HUGE FRAUD

    I totally agree with the bad comments regarding Airtel here(I have got Airtel so called 'Unlimited' plan and really have a very bad experience with it), Airtel does a HUGE FRAUD in their Unlimited plan. My FUP starts at 10GB (10 GB 'limit' for Unlimited plan is just a JOKE when considering the present day web content and 10 GB is the Maximum available in Sri Lanka for Unlimited Broadband from Airtel...!) !!!! and after 12 GB according to their so called FUP(which is even approved by TRC (Telecommunications Regulatory Commission - The governing body for regulating all these fraud in Sri Lanka) my download speed will be limited to 256 kbps (kilo bits per second).

    But 'SADLY' when this speed limit applies deceiving Airtel doesn't even give us a decent low speed of 256 kbps (kilo bits per second) that they have reduced the speeds to as low speeds as 10, 20, 30 kbps (average 30 kbps, sometimes less than this) !!!!. It's not even the lowest speed they should maintain when FUP applies on my download speeds (before FUP limits the speed I usually receive average 1.2 Mbps). I complained several times to Airtel regarding this fraud, but their so called customer service agents give funny answers !!!. According to them, they do not guarantee that I will receive the 256 kbps or even a speed closer to that; they say that it can be any low download speed value(We do not need a TRC which is wasting government money to get such replies from service providers under their governing body...!).

    I'm shocked by this fraud by Airtel that while the TRC is out there publishing in their web site http://www.trc.gov.lk/ that TRC has been able to achieve progress in download speeds in Sri Lanka by applying regulations on service providers, but all ends up in a HUGE LIE(the government site contains just bullshit, lies, promises and 'NOT achieved' achievements; just a way to impress the President and the Minister of Telecommunications).

    Ultimately poor customers are the 'victims' of these big lies and fraud(companies like Airtel done with the help from government bodies like TRC in Sri Lanka) that we have to PAY for LIMITED 'Unlimited' services(only available in 3rd world countries like Sri Lanka) and for the services we actually DO NOT receive !!!.

    Shame on you Airtel !!!

    Shame on you TRC (Telecommunications Regulatory Commission-Sri Lanka) !!!
     
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    chandanasg

    Member
    May 27, 2012
    10
    0
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    AIRTEL UNLIMITED INTERNET - HUGE FRAUD !!!

    mama airtel gana ahala tiyena hatiyata ake minimum speed eka after reaching peek level (FUP) 256kbps. katahari meka heavy user kenekta honda nedda kiyala kiyannakoo.mage normal usage eka 35gb withara.Samanyen FUP dammama aduwenne 256kbps nam awulak ne habai ithin godak 64kbps wage nam wedak ne.

    Mamath Airtel Unlimited package eka use karanne. Namuth mage athdakeem anuwa FUP anuwa speed limit unama mata nam kawadawath 256 kbps (kilo bits per second) walin half wath labila ne.....mata labila tiyena uprima speed tamai 50 kbps (average 30kbps). welawakata web page ekak load wenna winadi 5k witara yanawa (samaharawita ataramaga load wena eka nawatila speed 0 kbps wenawa). (FUP limit eka apply wenna kalin, e kiyanne 12 GB walata kalin wage speed eka nam average 1.2 - 1.5 Mbps wage labuna). Namuth mama kiwwa wage speed limit eken passe Airtel eyalage FUP anuwa kiyana aduma speed eken wath denne ne. (TRC ekata anuwa meka neethi wirodi wedak....namuth neethiyak kriyathmaka wenne nethi rataka, TRC ekata complain karalath wedak wei kiyala hitanna amarui.)

    Airtel ekata me gana complain kalama denne vihilu uttara. e ayata anuwa mata 1 kbps walin speed limit unath karanna deyak ne. eyala speed eka gana waga kiyanne ne (mama Airtel ekata keepa serayak complain dala tiyenawa...namuth wedak une ne...denne oya gon jokes uttara). mama inne Airtel honda 3G coverage tiyena Colombo wala. Me mama kiyanne mage athdakeem anuwa sampoorna aththa. Airtel saha TRC gana kiyanna tiyenne hariyata "Wetath niyarath goyam ka nam kata pawasam e amaruwa" nethnam "Horage ammagen pena ahuwa wage....!" weni kiyamanak.

    Eka nisa monthly data usage eka 12 GB walata wedii nam Airtel Unlimited aragena 12 GB walin passe Airtel saha TRC ta shaapa (curse) kara kara bala inna wei....nethnam prepaid internet plans 100 MB wage activate karagena tawath wishala mudalak wiyadam karaganna wei(mama dan me site ekata use karanneth prepaid 100 mb activation ekak. mata Airtel Unlimited tibunata eke eeniya FUP anuwa mage dan speed eka limit wela www.airtel.lk home page ekawath load wenne ne....!!! mata labana mase 1 wenakal bala inna wenawa ayeth speed eka reset wela normal speed eka enna).
     

    indula

    Well-known member
  • Sep 4, 2006
    951
    732
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    PudukudiEruppu
    same thing here i use dialog and even i never affected with FUP..i normally donwload 20+ gb

    කථා කරන්ඩ එපා....රස්සාවත් නැතිවෙන සින් එක්ක වෙලා තියෙන්නේ....මගෙ unlimited package එකේ10gb ලිමිට් පැනලා...දැන් gmail වත් load වෙන්නේ නැ...1kb - 5kb තමයි download වෙන්නේ....upload නම් sorry.com ම තමයි....customer care call කලා.....සර් පලවෙනිදා වෙනකම් ඉන්න ...එතකොටයි reset වෙන්නේ....අද දැනට තියෙනbill එක pay කලා කියලා වැඩක් වෙන්නේ නැ.....ඉතින් හතිලව්වේ එතකන් මං නිවාඩු දාන්නද කියන්නේ.....කඩෙට ගිහින් Airtel normal sim එක්ක ගත්තා....ඒක dongle එකට ගහගෙන කිසි කිසි ගලා වැඩ......2mbps වලිනුත් download වෙනවා....රු 299 reload කලහම 1gb free ලුනේ....:baffled:
     
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    chandanasg

    Member
    May 27, 2012
    10
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    BREAKING NEWS (Another Miracle from Airtel) !!!

    Kind Airtel has reduced DOWN speeds to 64 kbps when FUP limit 10 GB is reached, for their DUMB :confused::sorry::eek::shocked: Unlimited customers.....!!!!

    Check for yourselves.....! (Another MIRACLE for Sri Lankans)

    http://airtel.lk/AirtelSL/downloads/FUP.pdf


    Thank you TRCSL http://www.trc.gov.lk/ again for your kind support for customers like us who complained regarding reduced download speeds...!!!!
     
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    Miami-Vice

    Well-known member
  • Apr 19, 2010
    22,546
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