"
Dear Customer,
We are in the process of updating your personal details (Know Your Customer - KYC) in line with regulatory requirements. Our records indicate that your personal details have not been reviewed, despite the Bank’s regular communications via telephone calls, letters with KYC forms, SMS messages, etc.
You are required to update your personal details within three (03) days of receiving this email by visiting your nearest branch. Failure to do so will compel the Bank to restrict transactions on your account until the requirement is fulfilled.
Please note that this action is initiated by the Bank in compliance with the regulatory requirements of the Central Bank of Sri Lanka, which mandate the periodic review of KYC details.
When visiting the branch to review your KYC details, if there are any changes to your name or address, you are required to provide the following documentary evidence:
ඔයාලටත් මෙහෙම email එකක් අවද?
දැන් debit freeze කරල account එක පටන් ගද්දි එවා බලලනේ open කරේ
Dear Customer,
We are in the process of updating your personal details (Know Your Customer - KYC) in line with regulatory requirements. Our records indicate that your personal details have not been reviewed, despite the Bank’s regular communications via telephone calls, letters with KYC forms, SMS messages, etc.
You are required to update your personal details within three (03) days of receiving this email by visiting your nearest branch. Failure to do so will compel the Bank to restrict transactions on your account until the requirement is fulfilled.
Please note that this action is initiated by the Bank in compliance with the regulatory requirements of the Central Bank of Sri Lanka, which mandate the periodic review of KYC details.
When visiting the branch to review your KYC details, if there are any changes to your name or address, you are required to provide the following documentary evidence:
Name
- Birth Certificate with amendment in the 13th column
- New National Identity Card obtained under the new name
Address
- Billing proof (utility bill) under your name, issued within the last three (3) months
ඔයාලටත් මෙහෙම email එකක් අවද?
දැන් debit freeze කරල account එක පටන් ගද්දි එවා බලලනේ open කරේ
රට ගියොත් මොකුත් කරගන්න බැහැ හුත්ත.
