As I remember a very eminent expert panel Wanasinghe Commission made some excellent recommendations in early 2000(2003?). It is time to read this from dusted "commission reports".
Who recruited people to govt service without carder vacancies? and for what?(votes). We need to plan ahead with only best to be accommodated in govt service through open competitive exams. The rest should also be accommodated with suitable alternatives in private/self employment/foreign employment. But this needs planning and implementation without political interference, which is impossible now!!
This is bed you made so you sleep on that , without blaming govt servants or masses !!
You see the statistics of our govt service with comparable countries . This was the same thing that bankrupt CTB where there were more than 11 persons for a bus but without sufficient drivers!! We do not learn from mistakes!!