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Message: <blockquote data-quote="gnilukshi" data-source="post: 29942860" data-attributes="member: 132616">You can direct your complaint to the Financial Consumer Relations Department (FCRD) of the Central Bank of Sri Lanka via email, post or fax using the specified format available in their website. Complaint reporting format can be accessed via <a href="https://www.cbsl.gov.lk/sites/default/files/fcrd_complaint_submission_form_e.pdf" target="_blank">https://www.cbsl.gov.lk/sites/default/files/fcrd_complaint_submission_form_e.pdf</a>The DirectorFinancial Consumer Relations Department (FCRD)Central Bank of Sri Lanka (CBSL) 30,Janadhipathi Mawatha,Colombo 01.Tel : +94 11 247 7966Hotline for Inquiries: 1935Fax : +94 11 247 7744Email : <a href="mailto:fcrd@cbsl.lk">fcrd@cbsl.lk</a>Web : <a href="http://www.cbsl.gov.lk/en/fcrd" target="_blank">www.cbsl.gov.lk/en/fcrd</a>Complaint Reporting Format >>You can seek the services of an independent Financial Ombudsman with regard to your complaint. You can contact the office of the Financial Ombudsman directly and the contact details are as follows. Complaint reporting format can be accessed via <a href="http://www.financialombudsman.lk/forms/FORMB.pdf" target="_blank">www.financialombudsman.lk/forms/FORMB.pdf</a>The Financial Ombudsman,Office of the Financial Ombudsman - Sri Lanka143 A, Vajira Road,Colombo 05Sri Lanka.Tel : +94 11 259 5624Fax : +94 11 259 5625Email : <a href="mailto:fosril@sltnet.lk">fosril@sltnet.lk</a>Web : <a href="http://www.financialombudsman.lk" target="_blank">www.financialombudsman.lk</a>කම්ප්ලේන් කරපංගේම ඇදපන්උබලා මන්ද බුද්ධිකයො ගානට දාන්න දෙන්න එපා</blockquote>

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