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Message: <blockquote data-quote="trioxvzf" data-source="post: 9261079" data-attributes="member: 82237">Today I had a very bad experience with the Phone shop located at Mount Lavinia which is named Premier Telecom Solutions. I bought a mobile phone from them on last Friday to be gifted to my wife on her birthday. However my wife did not like the model of the phone so she wanted me to change it. Another thing was that the slider of the phone had a play.  Then I took the phone to them and explained the situation and requested to change it. They started raising their voice and didnt want to help me at all. I said them that I never used the phone and even I didnt charge it. After that I phoned the owner of the shop too but the response was same.  I again checked with Softlogic and I got to know that this phone was sold over priced. What I realized out of this is if you are buying something buy from the Agent. Other small shops here and their claiming they give 2 3 years warranty and a good service will not even know how to talk to you when you are in a trouble or in need for a help. Or else the best option is buy it from Singapore or even from Petah. Although you dont get a warranty you will surely get a good price.</blockquote>

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