Changing ADSL packages in SLT?

nipun.max

Well-known member
  • Sep 25, 2010
    1,299
    236
    63
    I had informed them to migrate my ADSL package from one to another in last Monday. They had said they will change it within a day but its almost 5 days gone. How many days will it take to change this thing?
     

    541100

    Well-known member
  • Nov 4, 2013
    6,734
    1
    1,757
    113
    I had informed them to migrate my ADSL package from one to another in last Monday. They had said they will change it within a day but its almost 5 days gone. How many days will it take to change this thing?

    you have to do it in WRITING. verbal request is not enough make a package modification. ask from nearest teleshop. i changed mine, it only took 5 mins.
     

    nipun.max

    Well-known member
  • Sep 25, 2010
    1,299
    236
    63
    I still didn't got my package machan. When i call them , they say there may be issue we will fix it. and when i call the regional branch . they say they can't do anything since i call the head office. Its been a week already What the hell bn.It's like Regional brance and head office are two different entities .
     

    lahirukasun

    Well-known member
  • Nov 28, 2006
    1,637
    101
    63
    you have to do nothing bn. i changed(upgraded) my with in a day.
    just called 1212 at night. told them that i want to change the package. that guy made a request saying that in the next day my request will be approved by someone. i got my new pckge in the next day as they said.
    dont make requests on fridays. it wont work :P
    try give another call and ask the status of the request.
     

    nipun.max

    Well-known member
  • Sep 25, 2010
    1,299
    236
    63
    you have to do nothing bn. i changed(upgraded) my with in a day.
    just called 1212 at night. told them that i want to change the package. that guy made a request saying that in the next day my request will be approved by someone. i got my new pckge in the next day as they said.
    dont make requests on fridays. it wont work :P
    try give another call and ask the status of the request.



    Now i have called more than 10 times
     

    lahirukasun

    Well-known member
  • Nov 28, 2006
    1,637
    101
    63
    Now i have called more than 10 times

    ube upgrade / degrade ?
    muhude internet line 1k damage wela kiyala news 1k dakka. line 2kin giya traffic eka thani line eken dan adinne. me tike net awul aekai. e nisada danne na un parakku karanne. :baffled:

    request eke status 1 gana mokada un kiyanne ?
     

    nipun.max

    Well-known member
  • Sep 25, 2010
    1,299
    236
    63
    ube upgrade / degrade ?
    muhude internet line 1k damage wela kiyala news 1k dakka. line 2kin giya traffic eka thani line eken dan adinne. me tike net awul aekai. e nisada danne na un parakku karanne. :baffled:

    request eke status 1 gana mokada un kiyanne ?


    umuth nikan pissu wage . magen ahanawa ehemada kiyala. ow kiwwama . check karala balala. ah system eke issue ekak wenna athi fix karai ikmanata. mamath request ekak dannam kiyanawa
     

    lahirukasun

    Well-known member
  • Nov 28, 2006
    1,637
    101
    63
    umuth nikan pissu wage . magen ahanawa ehemada kiyala. ow kiwwama . check karala balala. ah system eke issue ekak wenna athi fix karai ikmanata. mamath request ekak dannam kiyanawa

    mageth 1st time gaaniyek katha kale. next day baladdi change wela thibbe na.
    passe mama aaye call kalama kollek gaththe. ugen ahuwama qwa request 1k add wela na kiyala. miniha line eke inna kiyala 10mins withara aran monada karala request 1 damma qwa.
    passe anith dawase pkg change wela
     
    • Like
    Reactions: nipun.max

    nipun.max

    Well-known member
  • Sep 25, 2010
    1,299
    236
    63
    mageth 1st time gaaniyek katha kale. next day baladdi change wela thibbe na.
    passe mama aaye call kalama kollek gaththe. ugen ahuwama qwa request 1k add wela na kiyala. miniha line eke inna kiyala 10mins withara aran monada karala request 1 damma qwa.
    passe anith dawase pkg change wela


    ow me ganunta therenne na bn . heta wenakal balala.ayeth call ekak dala baninawa hodatama :D