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Message: <blockquote data-quote="chamindra" data-source="post: 5580746" data-attributes="member: 2159">Menna Balapalla Mata Una Siddhiya.... 2:46:31 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva Initial Question/Comment: New Laptop 2:46:36 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/system1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  System <a href="http://www1.ap.dell.com/content/default.aspx?c=au&l=en&s=gen&%7Eck=cr" target="_blank">http://www1.ap.dell.com/content/default.aspx?c=au&l=en&s=gen&~ck=cr</a> 2:46:41 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/system1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  System You are now being connected to an agent.  Thank you for using Dell Chat 2:46:41 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/system1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  System Connected with ANZ_Claudia_Ng 2:46:49 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva Hi 2:46:49 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/agent.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  ANZ_Claudia_Ng hi 2:46:52 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/agent.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  ANZ_Claudia_Ng How are you? 2:46:59 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva Im Good Thank you... 2:47:14 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva Im planning to buy a new laptop cuz my previous one was stolen 2:47:28 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva It was  a studio 15 laptop 2:47:50 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva first let me know whether you can track it with the mac address? 2:48:21 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/agent.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  ANZ_Claudia_Ng What did u mean by MAC Address? 2:48:46 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva The Unique ID That every computer has... 2:48:48 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva ??? 2:49:00 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva Ur supposed to know that <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite2" alt=";-)" title="Wink    ;-)" loading="lazy" data-shortname=";-)" /> 2:49:35 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva Thats all right....So is there anyway to track my Laptop?? 2:50:36 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva Are you there? 2:50:47 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/agent.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  ANZ_Claudia_Ng I know 2:51:02 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/agent.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  ANZ_Claudia_Ng But it's weird that you come to Dell asking us to find the MAC ADDRESS 2:51:07 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/agent.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  ANZ_Claudia_Ng <img src="/styles/default/xenforo/smilies/default/happy.gif"  class="smilie" loading="lazy" alt=":)" title="Happy    :)" data-shortname=":)" /> 2:51:40 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva Noo I asked whether you could track my LapTOP and block it with the MAC address... 2:51:46 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/agent.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  ANZ_Claudia_Ng no 2:51:55 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva So No security at all... 2:51:57 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva ? 2:52:06 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/agent.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  ANZ_Claudia_Ng the laptop that you lost 2:52:14 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva yeah 2:52:22 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/agent.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  ANZ_Claudia_Ng is it a Dell laptop? 2:52:35 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva Yes...Studio 15 2:52:51 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva I bought it from you in march 2:54:07 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/agent.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  ANZ_Claudia_Ng u hv to check with the customer care 2:54:38 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva Whatever....You guys seriously dont know what ur talking about.... 2:54:43 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva So this is my requirement 2:54:53 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva I need a Lap Tp 2:55:10 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva It should be 4 RAm 2:55:17 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva 15' 2:55:20 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva or more 2:55:30 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva hard drive ....doesnt matter 2:55:37 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/agent.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  ANZ_Claudia_Ng hold on a sec 2:55:38 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva ... 2:55:53 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva what? 2:56:02 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva ok 2:56:40 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva ??? 2:57:00 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva Intel® Core™ i7 2:57:17 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/agent.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  ANZ_Claudia_Ng yes? 2:57:55 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva You Said Wait... 2:57:57 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva Why? 2:58:08 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva can I continue with my requirements or what? 2:58:22 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/agent.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  ANZ_Claudia_Ng I'm currently on the phone with another customer so I might not be able to attend to you ASAP, thanks for your patience, I'll try to attend to you ASAP. You can still ask me questions I'll try to answer you 2:59:00 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva Whats the use of "LIVE CHAT" then??? 2:59:52 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva This is baad customer service 2:59:57 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/user1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  chamindra  de Silva .... 3:00:21 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/system1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  System ANZ_Claudia_Ng has left this session! 3:00:21 PM    <img src="http://chat1.ap.dell.com/netagent/client/unified/Classic/imgs/system1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" />  System The session has ended!</blockquote>

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