Reply to thread

Message

<blockquote data-quote="ishauom" data-source="post: 3998796" data-attributes="member: 162480">machan mama umta mail kara menna reply eka&nbsp; &nbsp; &nbsp;&nbsp; Dear Customer,&nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Thank you for writing to us. We do apologize for the inconvenience&nbsp; &nbsp; &nbsp; &nbsp; caused with regard to the mentioned issue. Please note that the Dialog&nbsp; &nbsp; &nbsp; &nbsp; HSPA download speed can increase up to 7.2 mbps if there is no&nbsp; &nbsp; &nbsp; &nbsp; congestion. However the speed that we can guarantee at any given time is&nbsp; &nbsp; &nbsp; &nbsp; 1 mbps. We are sorry if there was any miscommunication with regard&nbsp; &nbsp; &nbsp; &nbsp; to the matter earlier.&nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; If you are currently using a Dialog HSPA&nbsp; &nbsp; &nbsp; &nbsp; connection &amp; not satisfied with the quality of the service, please&nbsp; &nbsp; &nbsp; &nbsp; provide your HSPA number via return E-mail along with the date of birth&nbsp; &nbsp; &nbsp; &nbsp; &amp; address of the connection holder. We will check on the status of the&nbsp; &nbsp; &nbsp; &nbsp; connection &amp; will advise you with regard to the action that can be taken&nbsp; &nbsp; &nbsp; &nbsp; to overcome your problem.&nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; As a reputed telecommunication company we&nbsp; &nbsp; &nbsp; &nbsp; strive hard we strive hard to provide quality service to all our&nbsp; &nbsp; &nbsp; &nbsp; customers and assure you that this incident will be dealt with utmost&nbsp; &nbsp; &nbsp; &nbsp; importance.&nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Should you require further information please e-mail&nbsp; &nbsp; &nbsp; &nbsp; or logon to our official website at <a href="http://www.dialog.lk/" target="_blank">www.dialog.lk</a> to receive&nbsp; &nbsp; &nbsp; &nbsp; online assistance. Our Customer Service hotline 077-7678 678 too is&nbsp; &nbsp; &nbsp; &nbsp; available 24 hrs, 7 days of the week to serve you.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Assuring you of our best service&nbsp; &nbsp; &nbsp; &nbsp; at all times.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Thanking you,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Yours faithfully,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Inoka Rodrigo,&nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Contact&nbsp; &nbsp; &nbsp; &nbsp; Centre Associate,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Dialog Telekom PLC.</blockquote>

[QUOTE="ishauom, post: 3998796, member: 162480"] machan mama umta mail kara menna reply eka [COLOR=black]Dear Customer,[/COLOR] [COLOR=black] Thank you for writing to us. We do apologize for the inconvenience caused with regard to the mentioned issue. Please note that the Dialog HSPA download speed can increase up to 7.2 mbps if there is no congestion. However the speed that we can guarantee at any given time is 1 mbps. We are sorry if there was any miscommunication with regard to the matter earlier.[/COLOR] [COLOR=black]If you are currently using a Dialog HSPA connection & not satisfied with the quality of the service, please provide your HSPA number via return E-mail along with the date of birth & address of the connection holder. We will check on the status of the connection & will advise you with regard to the action that can be taken to overcome your problem.[/COLOR] [COLOR=black]As a reputed telecommunication company we strive hard we strive hard to provide quality service to all our customers and assure you that this incident will be dealt with utmost importance.[/COLOR] Should you require further information please e-mail or logon to our official website at [URL="http://www.dialog.lk/"]www.dialog.lk[/URL] to receive online assistance. Our Customer Service hotline 077-7678 678 too is available 24 hrs, 7 days of the week to serve you. [COLOR=black]Assuring you of our best service at all times.[/COLOR] [COLOR=black] [/COLOR] [COLOR=black]Thanking you,[/COLOR] [COLOR=black]Yours faithfully,[/COLOR] [COLOR=black] [/COLOR] [COLOR=black]Inoka Rodrigo[/COLOR][COLOR=black],[/COLOR] [COLOR=black]Contact Centre Associate,[/COLOR] [COLOR=black]Dialog Telekom PLC.[/COLOR] [/QUOTE]

Verification

Asuwa dahayen wadi kalama keeyada?

Search

Latest ads

Reply to thread