Facebook Negative Comments 🥴

[Soloprenuer]

Imagine you are running a professional services ...

How do you , Best way to Handle Negative comments in our posts ?

Can we use negative comments to grow our pages ?

Literally it suck when bloody people start commenting negative shit. Pretty much destroy new comers to our buisness

How do we fix this man

 

[milindasenarath]

why did people leave negative comments?
did u check on that?

 

[NiveaFlorex]

never hide or shy away from them. deal with them directly. Apologize and give them a solution if you can if not say you will work on your quality/problem on the future deliveries and be empathetic even if it's a annoying karen. - The comments you add like this is not only for those people but also for future customers too

I have seen many instance where people post negative reviews and then updated it later saying they "did so and so" and became very impressed.