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Message: <blockquote data-quote="IDG" data-source="post: 17372577" data-attributes="member: 411624">create new user account on computer - administrator.open itunesconnect usb to computer but not on phonepower off iphonehold the home button and connect cable to phone - kepp holdong home until you see the itunes icon on iphone screen- once on computer screen , you will see that iphone is in recovery mode , let go of home button - click restore on computer screen- set up the iphone as new - do not restore from itunes backu up or icloud-- after you set up as new and on home screen on iphone - then restore from back up</blockquote>

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