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Message: <blockquote data-quote="IDG" data-source="post: 17372578" data-attributes="member: 411624">Error 4014 (or 4013) is usually  associated with a hardware problem – a faulty cable, a faulty port etc.  On the surface, your iPhone connects to the computer, iTunes recognizes  the device but somewhere down the line, iTunes thinks that the cable is  not really that good. Or may be the port isn’t.The first thing you try  should be change the USB port to which you connect the iPhone. Next up,  change the cable that you use. Arguably, this has worked not for  everyone but for a few people.As an extreme measure, you can also try updating from some other computer which has the latest iTunes installed.Backing Up and Going Into Recovery ModeIf  you are trying to update the firmware without doing a clean restore but  running into this error (even after changing the cables), it’s time to  cut the chase. This method is usually recommended as the  last-thing-to-try but I think it’s easier to get this done with right  away.<ul> <li data-xf-list-type="ul">Connect your iPhone to the computer. Fire up iTunes.</li> <li data-xf-list-type="ul">Backup your iPhone.</li> <li data-xf-list-type="ul">Now disconnect the iPhone, quit iTunes.</li> <li data-xf-list-type="ul">Put the iPhone in recovery mode. The short version goes like this: press and hold power and home buttons till the screen goes blank.</li> <li data-xf-list-type="ul">Open iTunes on PC.</li> <li data-xf-list-type="ul">Connect the iPhone. iTunes should indicate (through a dialog box) that an iPhone is detected in recovery mode.</li> <li data-xf-list-type="ul">Now go ahead and restore the device as new. This will erase everything but you will have the backup to restore from.</li> </ul></blockquote>

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