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<blockquote data-quote="kkr" data-source="post: 13009983" data-attributes="member: 103896"><a href="http://www.etisalat.lk/mainCareers.cfm" target="_blank">http://www.etisalat.lk/mainCareers.cfm</a>&nbsp; &nbsp; Careers&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Dealer Sales Executive&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Location - Matara /&nbsp; Ambalanthota / Trincomalee / Nuwara - Eliya / Batticaloa / Polonnaruwa&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; (Please mention preferred location in your application)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Job Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; <ul>
<li data-xf-list-type="ul">Responsible for achieving the sales targets in the assigned territory 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Responsible for managing the Direct Sales team 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Responsible for supervising the redistribution channel , visibility and sales promotions 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Liaise with the assigned dealers to increase dealer efficiencies 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Responsible for educating and training the retailer channel 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Candidate Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <ul>
<li data-xf-list-type="ul">A young and energetic individual with the ability to achieve&nbsp; sales targets 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should possess good interpersonal skills to manage the dealers in the assigned territory 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should possess a good track record of secondary education 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Minimum&nbsp; 2-3 years&nbsp; of experience in sales and&nbsp; in managing teams&nbsp; is a must 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should be below the age of 32 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; ------------------------------------------------------------------------------------------------------------------------&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Service Center Manager&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Location: Galle&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Job Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; <ul>
<li data-xf-list-type="ul">Guide the team to achieve best ratings for customer service 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Promote sales through cross selling and suggestive selling, to walk in customers 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Responsible for the manpower planning and for developing training plans for the franchise employees 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Manage customer traffic flow during peak hours and festive seasons 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Plan and organize for promotional events in coordination with marketing team 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Generate reports, from the customer feedback, for management decision making 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Brainstorm with management to develop strategies for customer service and care 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Research and develop processes for better customer experience at the outlet 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Ensure efficient after sales service 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Candidate Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <ul>
<li data-xf-list-type="ul">Degree in any discipline from a recognized University or Institute 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Minimum 5 years of experience in hospitality industry, of which 2 years in a similar capacity is a prerequisite 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Proven track record in staff management 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Ability to work with minimum supervision 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Maintain high standards whilst adhering to policies and procedures 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Friendly, outgoing, customer service oriented personsonlity with impeccable PR skills 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Effective oral and written communication skills in English 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Demonstrated experience in managing and leading a diverse team 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Desire to exceed customer expectations 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should be below the age of 32 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should be based in the designated location</li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; ------------------------------------------------------------------------------------------------------------------------&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Customer Care Executive &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Location: Galle&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Job Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; <ul>
<li data-xf-list-type="ul">Responsible for handlings walk in customers inquiries 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Responsible for processing data 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Escalation of issues of relevant parties and solving them with assigned KPI 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Handling outbound communications in terms of calls, letters and faxes 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Dealing with confidential data of customers</li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Candidate Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <ul>
<li data-xf-list-type="ul">Excellent communication skills in English &amp; Sinhala, both written &amp; spoken&nbsp; (Tamil will be an added advantage) 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should be between the ages of 18 and 25 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should possess good communication skills 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Friendly, outgoing, customer service oriented personsonlity with impeccable PR skills 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Computer literacy is a must 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should be based in the designated location 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; ------------------------------------------------------------------------------------------------------------------------&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Cashier&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Location: Galle&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Job Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; <ul>
<li data-xf-list-type="ul">Responsible for processing daily collections 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Responsible for banking and timely reporting 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Maintenance of proper audit trails 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Ensure compliance with internal controls of the company</li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Candidate Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <ul>
<li data-xf-list-type="ul">Should possess a good track record of secondary education, preferably in Math or Commerce subjects 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should possess minimum 2 years of&nbsp; experience 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">A resilient individual with the ability to work&nbsp; under pressure and independently with minimum supervision in order to&nbsp; meet timelines 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Ability to work extended hours and during weekends 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should be below the age of 30 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Pleasing personality with Customer care â€œat heartâ€� and good communication skills in English 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Computer literacy is a must 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should be based in the designated location 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; ------------------------------------------------------------------------------------------------------------------------&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Billing Operations Executive&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Job Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; <ul>
<li data-xf-list-type="ul">Responsible for checking the accuracy and completeness of Billing processes 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Executions of Billing controls and reconciliations 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Review Billing system configurations 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Testing of new products and services 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Execution of daily operational activities 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Candidate Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <ul>
<li data-xf-list-type="ul">High degree of&nbsp; analytical skills, computer skills and hands on experience in SQL 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Full or Part qualification in IT/Engineering/Telecom/Statistics/or equivalent 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should be&nbsp; a proactive, innovative and open minded individual 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Ability to work under pressure and must have a flexible approach towards work 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">A good team player below the age of 28 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Sound&nbsp; knowledge of&nbsp; programming language&nbsp; will be an added advantage</li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; ------------------------------------------------------------------------------------------------------------------------&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Revenue Assurance Executive&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Job Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; <ul>
<li data-xf-list-type="ul">Responsible for monitoring the controls pertaining to Revenue Assurance 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Check the accuracy and completeness of Billing processes 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Responsible for testing of new products 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Monitoring of Fraud Management System alarms 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Candidate Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <ul>
<li data-xf-list-type="ul">High degree of&nbsp; analytical skills, computer skills and advanced knowledge of SQL 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Part qualification in ICASL/CIMA/ACCA/CMA/and IT 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should be&nbsp; a proactive, innovative and an open minded individual 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Ability to work under pressure and must have a flexible approach towards work 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should be below the age of 28 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should be a good team player</li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; ------------------------------------------------------------------------------------------------------------------------&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Corporate Sales Executive&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Job Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; <ul>
<li data-xf-list-type="ul">Responsible for building strong relationship with the customers ,whilst achieving the set Sales targets 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Responsible for identifying&nbsp; and developing new opportunities for sales in the corporate&nbsp; segments 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Identify potential market segments and implement sales strategies to increase sales 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Candidate Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <ul>
<li data-xf-list-type="ul">Part qualification in CIM / SLIM will be a definite advantage 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">A young and dynamic individual&nbsp; with the knack to pursue the career in Sales 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Experience in a similar field and fair knowledge on the latest mobile&nbsp; technologies will be an added advantage 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Excellent&nbsp; command in English both written and verbal 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should be below the age of&nbsp; 30 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">A resilient individual having the willingness to travel frequently 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Excellent skills in PR to meet high end customers</li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ------------------------------------------------------------------------------------------------------------------------&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Call Centre Executive&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Job Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; <ul>
<li data-xf-list-type="ul">To provide speedy and accurate solutions to customer enquiries 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Responsible for the delivery of best service to customers to ensure high level of service standards</li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Candidate Profile&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <ul>
<li data-xf-list-type="ul">School leavers are encouraged to apply</li>
<li data-xf-list-type="ul">Resilient individual with flexibility in working hours including evening shifts 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Experience in Call Centre/ Customer Care will&nbsp; be an added advantage 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Good communication skills in English &amp; Sinhala, both written &amp; spoken ( Tamil will be an added advantage) 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">A young and dynamic individual with can do attitude 
&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; </li>
<li data-xf-list-type="ul">Should be between the age of 18-24</li>
</ul>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; ------------------------------------------------------------------------------------------------------------------------&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; If you are interested in applying for any position please email&nbsp; your CV to <a href="mailto:careers@int.etisalat.lk">careers@int.etisalat.lk </a>mentioning the position applied for in the subject column. </blockquote>

[QUOTE="kkr, post: 13009983, member: 103896"] [URL]http://www.etisalat.lk/mainCareers.cfm[/URL] [B]Careers[/B] [B]Dealer Sales Executive[/B] Location - Matara / Ambalanthota / Trincomalee / Nuwara - Eliya / Batticaloa / Polonnaruwa (Please mention preferred location in your application) [B]Job Profile[/B] [LIST] [*][B]Responsible for achieving the sales targets in the assigned territory [/B] [*][B]Responsible for managing the Direct Sales team [/B] [*][B]Responsible for supervising the redistribution channel , visibility and sales promotions [/B] [*][B]Liaise with the assigned dealers to increase dealer efficiencies [/B] [*][B]Responsible for educating and training the retailer channel [/B] [/LIST] [B]Candidate Profile[/B] [LIST] [*][B]A young and energetic individual with the ability to achieve sales targets [/B] [*][B]Should possess good interpersonal skills to manage the dealers in the assigned territory [/B] [*][B]Should possess a good track record of secondary education [/B] [*][B]Minimum 2-3 years of experience in sales and in managing teams is a must [/B] [*][B]Should be below the age of 32 [/B] [/LIST] ------------------------------------------------------------------------------------------------------------------------ [B]Service Center Manager[/B] [I]Location: Galle [/I] [B]Job Profile[/B] [LIST] [*][B]Guide the team to achieve best ratings for customer service [/B] [*][B]Promote sales through cross selling and suggestive selling, to walk in customers [/B] [*][B]Responsible for the manpower planning and for developing training plans for the franchise employees [/B] [*][B]Manage customer traffic flow during peak hours and festive seasons [/B] [*][B]Plan and organize for promotional events in coordination with marketing team [/B] [*][B]Generate reports, from the customer feedback, for management decision making [/B] [*][B]Brainstorm with management to develop strategies for customer service and care [/B] [*][B]Research and develop processes for better customer experience at the outlet [/B] [*][B]Ensure efficient after sales service [/B] [/LIST] [B]Candidate Profile[/B] [LIST] [*][B]Degree in any discipline from a recognized University or Institute [/B] [*][B]Minimum 5 years of experience in hospitality industry, of which 2 years in a similar capacity is a prerequisite [/B] [*][B]Proven track record in staff management [/B] [*][B]Ability to work with minimum supervision [/B] [*][B]Maintain high standards whilst adhering to policies and procedures [/B] [*][B]Friendly, outgoing, customer service oriented personsonlity with impeccable PR skills [/B] [*][B]Effective oral and written communication skills in English [/B] [*][B]Demonstrated experience in managing and leading a diverse team [/B] [*][B]Desire to exceed customer expectations [/B] [*][B]Should be below the age of 32 [/B] [*][B]Should be based in the designated location[/B] [/LIST] ------------------------------------------------------------------------------------------------------------------------ [B]Customer Care Executive [/B] [I]Location: Galle [/I] [B]Job Profile[/B] [LIST] [*][B]Responsible for handlings walk in customers inquiries [/B] [*][B]Responsible for processing data [/B] [*][B]Escalation of issues of relevant parties and solving them with assigned KPI [/B] [*][B]Handling outbound communications in terms of calls, letters and faxes [/B] [*][B]Dealing with confidential data of customers[/B] [/LIST] [B]Candidate Profile[/B] [LIST] [*][B]Excellent communication skills in English & Sinhala, both written & spoken (Tamil will be an added advantage) [/B] [*][B]Should be between the ages of 18 and 25 [/B] [*][B]Should possess good communication skills [/B] [*][B]Friendly, outgoing, customer service oriented personsonlity with impeccable PR skills [/B] [*][B]Computer literacy is a must [/B] [*][B]Should be based in the designated location [/B] [/LIST] ------------------------------------------------------------------------------------------------------------------------ [B]Cashier[/B] [I]Location: Galle [/I] [B]Job Profile[/B] [LIST] [*][B]Responsible for processing daily collections [/B] [*][B]Responsible for banking and timely reporting [/B] [*][B]Maintenance of proper audit trails [/B] [*][B]Ensure compliance with internal controls of the company[/B] [/LIST] [B]Candidate Profile[/B] [LIST] [*][B]Should possess a good track record of secondary education, preferably in Math or Commerce subjects [/B] [*][B]Should possess minimum 2 years of experience [/B] [*][B]A resilient individual with the ability to work under pressure and independently with minimum supervision in order to meet timelines [/B] [*][B]Ability to work extended hours and during weekends [/B] [*][B]Should be below the age of 30 [/B] [*][B]Pleasing personality with Customer care â€œat heartâ€� and good communication skills in English [/B] [*][B]Computer literacy is a must [/B] [*][B]Should be based in the designated location [/B] [/LIST] ------------------------------------------------------------------------------------------------------------------------ [B]Billing Operations Executive[/B] [B]Job Profile[/B] [LIST] [*][B]Responsible for checking the accuracy and completeness of Billing processes [/B] [*][B]Executions of Billing controls and reconciliations [/B] [*][B]Review Billing system configurations [/B] [*][B]Testing of new products and services [/B] [*][B]Execution of daily operational activities [/B] [/LIST] [B]Candidate Profile[/B] [LIST] [*][B]High degree of analytical skills, computer skills and hands on experience in SQL [/B] [*][B]Full or Part qualification in IT/Engineering/Telecom/Statistics/or equivalent [/B] [*][B]Should be a proactive, innovative and open minded individual [/B] [*][B]Ability to work under pressure and must have a flexible approach towards work [/B] [*][B]A good team player below the age of 28 [/B] [*][B]Sound knowledge of programming language will be an added advantage[/B] [/LIST] ------------------------------------------------------------------------------------------------------------------------ [B]Revenue Assurance Executive[/B] [B]Job Profile[/B] [LIST] [*][B]Responsible for monitoring the controls pertaining to Revenue Assurance [/B] [*][B]Check the accuracy and completeness of Billing processes [/B] [*][B]Responsible for testing of new products [/B] [*][B]Monitoring of Fraud Management System alarms [/B] [/LIST] [B]Candidate Profile[/B] [LIST] [*][B]High degree of analytical skills, computer skills and advanced knowledge of SQL [/B] [*][B]Part qualification in ICASL/CIMA/ACCA/CMA/and IT [/B] [*][B]Should be a proactive, innovative and an open minded individual [/B] [*][B]Ability to work under pressure and must have a flexible approach towards work [/B] [*][B]Should be below the age of 28 [/B] [*][B]Should be a good team player[/B] [/LIST] ------------------------------------------------------------------------------------------------------------------------ [B]Corporate Sales Executive[/B] [B]Job Profile[/B] [LIST] [*][B]Responsible for building strong relationship with the customers ,whilst achieving the set Sales targets [/B] [*][B]Responsible for identifying and developing new opportunities for sales in the corporate segments [/B] [*][B]Identify potential market segments and implement sales strategies to increase sales [/B] [/LIST] [B]Candidate Profile[/B] [LIST] [*][B]Part qualification in CIM / SLIM will be a definite advantage [/B] [*][B]A young and dynamic individual with the knack to pursue the career in Sales [/B] [*][B]Experience in a similar field and fair knowledge on the latest mobile technologies will be an added advantage [/B] [*][B]Excellent command in English both written and verbal [/B] [*][B]Should be below the age of 30 [/B] [*][B]A resilient individual having the willingness to travel frequently [/B] [*][B]Excellent skills in PR to meet high end customers[/B] [/LIST] ------------------------------------------------------------------------------------------------------------------------ [B]Call Centre Executive[/B] [B]Job Profile[/B] [LIST] [*][B]To provide speedy and accurate solutions to customer enquiries [/B] [*][B]Responsible for the delivery of best service to customers to ensure high level of service standards[/B] [/LIST] [B]Candidate Profile[/B] [LIST] [*][B]School leavers are encouraged to apply[/B] [*][B]Resilient individual with flexibility in working hours including evening shifts [/B] [*][B]Experience in Call Centre/ Customer Care will be an added advantage [/B] [*][B]Good communication skills in English & Sinhala, both written & spoken ( Tamil will be an added advantage) [/B] [*][B]A young and dynamic individual with can do attitude [/B] [*][B]Should be between the age of 18-24[/B] [/LIST] ------------------------------------------------------------------------------------------------------------------------ [B] If you are interested in applying for any position please email your CV to [EMAIL="careers@int.etisalat.lk"]careers@int.etisalat.lk [/EMAIL]mentioning the position applied for in the subject column. [/B] [/QUOTE]

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