http://www.etisalat.lk/mainCareers.cfm
Careers
Dealer Sales Executive
Location - Matara / Ambalanthota / Trincomalee / Nuwara - Eliya / Batticaloa / Polonnaruwa
(Please mention preferred location in your application)
Job Profile
Service Center Manager
Location: Galle
Job Profile
Customer Care Executive
Location: Galle
Job Profile
Cashier
Location: Galle
Job Profile
Billing Operations Executive
Job Profile
Revenue Assurance Executive
Job Profile
Corporate Sales Executive
Job Profile
Call Centre Executive
Job Profile
If you are interested in applying for any position please email your CV to [email protected] mentioning the position applied for in the subject column.
Careers
Dealer Sales Executive
Location - Matara / Ambalanthota / Trincomalee / Nuwara - Eliya / Batticaloa / Polonnaruwa
(Please mention preferred location in your application)
Job Profile
- Responsible for achieving the sales targets in the assigned territory
- Responsible for managing the Direct Sales team
- Responsible for supervising the redistribution channel , visibility and sales promotions
- Liaise with the assigned dealers to increase dealer efficiencies
- Responsible for educating and training the retailer channel
- A young and energetic individual with the ability to achieve sales targets
- Should possess good interpersonal skills to manage the dealers in the assigned territory
- Should possess a good track record of secondary education
- Minimum 2-3 years of experience in sales and in managing teams is a must
- Should be below the age of 32
Service Center Manager
Location: Galle
Job Profile
- Guide the team to achieve best ratings for customer service
- Promote sales through cross selling and suggestive selling, to walk in customers
- Responsible for the manpower planning and for developing training plans for the franchise employees
- Manage customer traffic flow during peak hours and festive seasons
- Plan and organize for promotional events in coordination with marketing team
- Generate reports, from the customer feedback, for management decision making
- Brainstorm with management to develop strategies for customer service and care
- Research and develop processes for better customer experience at the outlet
- Ensure efficient after sales service
- Degree in any discipline from a recognized University or Institute
- Minimum 5 years of experience in hospitality industry, of which 2 years in a similar capacity is a prerequisite
- Proven track record in staff management
- Ability to work with minimum supervision
- Maintain high standards whilst adhering to policies and procedures
- Friendly, outgoing, customer service oriented personsonlity with impeccable PR skills
- Effective oral and written communication skills in English
- Demonstrated experience in managing and leading a diverse team
- Desire to exceed customer expectations
- Should be below the age of 32
- Should be based in the designated location
Customer Care Executive
Location: Galle
Job Profile
- Responsible for handlings walk in customers inquiries
- Responsible for processing data
- Escalation of issues of relevant parties and solving them with assigned KPI
- Handling outbound communications in terms of calls, letters and faxes
- Dealing with confidential data of customers
- Excellent communication skills in English & Sinhala, both written & spoken (Tamil will be an added advantage)
- Should be between the ages of 18 and 25
- Should possess good communication skills
- Friendly, outgoing, customer service oriented personsonlity with impeccable PR skills
- Computer literacy is a must
- Should be based in the designated location
Cashier
Location: Galle
Job Profile
- Responsible for processing daily collections
- Responsible for banking and timely reporting
- Maintenance of proper audit trails
- Ensure compliance with internal controls of the company
- Should possess a good track record of secondary education, preferably in Math or Commerce subjects
- Should possess minimum 2 years of experience
- A resilient individual with the ability to work under pressure and independently with minimum supervision in order to meet timelines
- Ability to work extended hours and during weekends
- Should be below the age of 30
- Pleasing personality with Customer care “at heart� and good communication skills in English
- Computer literacy is a must
- Should be based in the designated location
Billing Operations Executive
Job Profile
- Responsible for checking the accuracy and completeness of Billing processes
- Executions of Billing controls and reconciliations
- Review Billing system configurations
- Testing of new products and services
- Execution of daily operational activities
- High degree of analytical skills, computer skills and hands on experience in SQL
- Full or Part qualification in IT/Engineering/Telecom/Statistics/or equivalent
- Should be a proactive, innovative and open minded individual
- Ability to work under pressure and must have a flexible approach towards work
- A good team player below the age of 28
- Sound knowledge of programming language will be an added advantage
Revenue Assurance Executive
Job Profile
- Responsible for monitoring the controls pertaining to Revenue Assurance
- Check the accuracy and completeness of Billing processes
- Responsible for testing of new products
- Monitoring of Fraud Management System alarms
- High degree of analytical skills, computer skills and advanced knowledge of SQL
- Part qualification in ICASL/CIMA/ACCA/CMA/and IT
- Should be a proactive, innovative and an open minded individual
- Ability to work under pressure and must have a flexible approach towards work
- Should be below the age of 28
- Should be a good team player
Corporate Sales Executive
Job Profile
- Responsible for building strong relationship with the customers ,whilst achieving the set Sales targets
- Responsible for identifying and developing new opportunities for sales in the corporate segments
- Identify potential market segments and implement sales strategies to increase sales
- Part qualification in CIM / SLIM will be a definite advantage
- A young and dynamic individual with the knack to pursue the career in Sales
- Experience in a similar field and fair knowledge on the latest mobile technologies will be an added advantage
- Excellent command in English both written and verbal
- Should be below the age of 30
- A resilient individual having the willingness to travel frequently
- Excellent skills in PR to meet high end customers
Call Centre Executive
Job Profile
- To provide speedy and accurate solutions to customer enquiries
- Responsible for the delivery of best service to customers to ensure high level of service standards
- School leavers are encouraged to apply
- Resilient individual with flexibility in working hours including evening shifts
- Experience in Call Centre/ Customer Care will be an added advantage
- Good communication skills in English & Sinhala, both written & spoken ( Tamil will be an added advantage)
- A young and dynamic individual with can do attitude
- Should be between the age of 18-24
If you are interested in applying for any position please email your CV to [email protected] mentioning the position applied for in the subject column.
thanks...
