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Message: <blockquote data-quote="Charmin_D" data-source="post: 12053442" data-attributes="member: 171120">Kapruka-Bad customer service!Kapruka used to be ok in the past. But now their customer service is really bad. I had a bad experience!My wife, who is currently abroad, has sent me a cake for my birthday, which was on Monday 06 th. It is a large cake for the whole staff (over 100) of my office in Kandy.I asked the cake to be delivered to my office in Kandy on 08th, as I was on leave on Monday, and Tuesday was a holiday. Today, Thursday 09 February, I was informed by my father-in law in Katunayake that a huge cake and a small cake were delivered to their place!My wife had ordered another cake to Katunayake address. Kapruka guys seem to have mixed up the addresses and delivered both cakes to Katunayake address. May be they wanted to save transport and dumped both cakes at one address!Now The big cake is going to be wasted, with the money we paid!There is no one to deliver a huge cake from Katunayaka to Kandy for free. I am not going to hire a vehicle all the way from Kandy to collect a cake!</blockquote>

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