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<blockquote data-quote="clublk" data-source="post: 10526545" data-attributes="member: 161"><p><strong>Banking Job Offers - Customer Care Executive</strong></p><p></p><p>Job Description</p><p></p><p>Acquire knowledge on the Bank Products and procedures Efficiently handle inbound and outbound</p><p>calls to resolve overseas customers queries Electronically process data and respond to customer</p><p>quires pertaining to banking transactions from the Bank Offices across the globe.</p><p></p><p>Skills Required</p><p></p><p>Excellent English written & oral communication skills. Ability to interpret and hand complex</p><p>numerical data.Excellent interpersonal and negotiating skills</p><p>Good Keyboard skills</p><p>Flexibility to work in shifts</p><p>Business Area/ Department</p><p>General Banking</p><p></p><p></p><p>Academic Qualifications</p><p></p><p>Highest Qualifications :</p><p>Minimum of 6 passes at the G.C.E Ordinary Level Examination including a minimum of a credit</p><p>pass in English and a pass in Mathematics</p><p>Minimum of 2 Passes ( Main Subjects) at the G.C.E Advance Level Examination . (General English</p><p>at A/L is not considered as a main subject. )</p><p></p><p>or</p><p></p><p>6 Passes at G.C.E Ordinary Level Examination including a pass in English and Mathematics with a professional</p><p>Qualification should span for a minimum of 1 year.</p><p></p><p>Year of Experience</p><p>Not essential</p><p></p><p>Type of Experience</p><p>Experience in Customer services in any industry will be an added advantage</p><p></p><p>Work Timing / Shift Type</p><p></p><p>Call on 072-7222363 for Pre Assessment</p></blockquote><p></p>
[QUOTE="clublk, post: 10526545, member: 161"] [B]Banking Job Offers - Customer Care Executive[/B] Job Description Acquire knowledge on the Bank Products and procedures Efficiently handle inbound and outbound calls to resolve overseas customers queries Electronically process data and respond to customer quires pertaining to banking transactions from the Bank Offices across the globe. Skills Required Excellent English written & oral communication skills. Ability to interpret and hand complex numerical data.Excellent interpersonal and negotiating skills Good Keyboard skills Flexibility to work in shifts Business Area/ Department General Banking Academic Qualifications Highest Qualifications : Minimum of 6 passes at the G.C.E Ordinary Level Examination including a minimum of a credit pass in English and a pass in Mathematics Minimum of 2 Passes ( Main Subjects) at the G.C.E Advance Level Examination . (General English at A/L is not considered as a main subject. ) or 6 Passes at G.C.E Ordinary Level Examination including a pass in English and Mathematics with a professional Qualification should span for a minimum of 1 year. Year of Experience Not essential Type of Experience Experience in Customer services in any industry will be an added advantage Work Timing / Shift Type Call on 072-7222363 for Pre Assessment [/QUOTE]
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