PC House Coustomer care?? What do u think ?

[SAN_APIIT]

They also give 3 years machan but now replace even hard disks with old ones.
Only first week replacements with new ones. Most of other things they take to repair no replacements. You can get things done only if you make sound.

Thats true, and i heard of rumors that some staff member got a punch in the face from a pissed off customer, But not sure about it though.

 

[ICE]

They say like this
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Customer Services

We have dedicated customer support services desk which logs complaints and coordinates between the Customer and the Technical Engineers. All our engineers are qualified, factory trained. Competent to address all hardware and software related problems and snags.

We also have Engineers who are experienced in installing, configuring and trouble shooting of operating systems (OS) other server based application software and a well experienced Cabling Crew.

We have five Engineering teams who are dedicated for your services.

1. Computer Repairs (In-house & On-site)
3. Computer Assembling
5. RMA - Return Material Authorization
7. UPS, Printers & Scanner Repairs
9. Monitors and other PC Peripherals

Responce Time

We offer all our customers 02 hour response in Colombo city limits. On a case-by-case basis loan units are offered, where repairs to faulty systems requires more than 48 hours at our repair facilities, However for time critical installations, should the customer require specialized service such as fast response time, facilities management resources, round the clock support service, standby units, comprehensive warranty etc. We have the required resources to extend such support.

This is the PC House Main Web Site >>>>> http://www.pchouse.lk
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This is what im thinking> If any company maintaind their quality of Customer Care Service They will grow up day by day.

Ah another thing I think PC House Website is good.

It sucks . what else

 

[Tissaka]

sucks..

 

[chamithal]

Apppppoooooo!! PCHOUSE!!! Patta Chater House ne! Mona kathada aye ea gana!!! Mama nam meeta passe unge badu ganne na! WArrenty ganna giyama thmai duka hithenne!!!

 

[chamithal]

They also give 3 years machan but now replace even hard disks with old ones.
Only first week replacements with new ones. Most of other things they take to repair no replacements. You can get things done only if you make sound.

Ow ow!!! More sound more care (customer care...)

 

[pasanlaksiri]

It sucks . what else

200% True

 

[pasanlaksiri]

They say they r " dedicated for your services " lu.

But how many peoples wasting their time coz of those dick heads dedicated services.

I waist two weeks and three days for replace my mobo. ( Still dont get it )

 

[pasanlaksiri]

Nemei? Aiyoo

Machan meka ela mama madak thama. Adath GM karaya pissu kiyewwa. Mata ithin maraya nagga.

 

[pasanlaksiri]

Ow ow!!! More sound more care (customer care...)

Yeah. Yeah

 

[gayannr]

Customer support eke inna ewun danne naha aduma gane hariyata processor ekak check karanna or even HOW TO HANDLE IT WITH CARE

 

[gayannr]

really??didnt know dat... e mokada e? ehenam wena moanwa hari part ekaka upset ekak da?

and abt pc house.. wen i was in SL it was da cheapest.. dnt know abt now.. bt wen u go to their web site.. hehe english kiyna eka vitharai vada.. sinhala and tamil eka enne na ne

plus download section eke mukuth na.. e unata scetion ekaka thiyanawa. and
catalog ekaka wath na ne thiyana parts monawada kiyala dala..
e athin nam anthimai

After sales service nam anthimai,unity plaza ekama ewage thmai,but barclays tikak hondai

 

[saraprobe]

They say like this
---------------------------------------------------------------------------------------------------------

Customer Services

We have dedicated customer support services desk which logs complaints and coordinates between the Customer and the Technical Engineers. All our engineers are qualified, factory trained. Competent to address all hardware and software related problems and snags.

We also have Engineers who are experienced in installing, configuring and trouble shooting of operating systems (OS) other server based application software and a well experienced Cabling Crew.

We have five Engineering teams who are dedicated for your services.

1. Computer Repairs (In-house & On-site)
3. Computer Assembling
5. RMA - Return Material Authorization
7. UPS, Printers & Scanner Repairs
9. Monitors and other PC Peripherals

Responce Time

We offer all our customers 02 hour response in Colombo city limits. On a case-by-case basis loan units are offered, where repairs to faulty systems requires more than 48 hours at our repair facilities, However for time critical installations, should the customer require specialized service such as fast response time, facilities management resources, round the clock support service, standby units, comprehensive warranty etc. We have the required resources to extend such support.

This is the PC House Main Web Site >>>>> http://www.pchouse.lk
---------------------------------------------------------------------------------------------------------------
This is what im thinking> They SUCKS.

But where else we can buy PC parts

Ur web site is sucks, cheeee would have done better

 

[dpg]

Ur web site is sucks, cheeee would have done better

 

[sakala]

 

[Anusha]

really??didnt know dat... e mokada e? ehenam wena moanwa hari part ekaka upset ekak da?

and abt pc house.. wen i was in SL it was da cheapest.. dnt know abt now.. bt wen u go to their web site.. hehe english kiyna eka vitharai vada.. sinhala and tamil eka enne na ne

plus download section eke mukuth na.. e unata scetion ekaka thiyanawa. and
catalog ekaka wath na ne thiyana parts monawada kiyala dala..
e athin nam anthimai

It worked fine at PC House too.
There definitely is a problem in the hard disk, but I never saw the problem. Neither did the PC House technicians (or dictators ).

 

[pasanlaksiri]

After sales service nam anthimai,unity plaza ekama ewage thmai,but barclays tikak hondai

Comparatively not that bad

 

[chamithal]

macho.. MB eka hambunada?

 

[pasanlaksiri]

Ur web site is sucks, cheeee would have done better

"Ur web site". What the hell is that mean? Do u think its mine. eeeeeeeeeek What the hell is that shit site. Never even think to owen like that kind of website.

 

[dpg]

macho.. MB eka hambunada?

naa machan...

 

[pasanlaksiri]

macho.. MB eka hambunada?

Hmm That GM kiyanawa "malli im verry sorry lu oyawa rasthiyadu karata. Unge shipment ekak coustom eke upset ekak nisa podi dilay ekak thiyena nisa tikak parakku wenawalu." mans ge card ekak deela kiwwa tomorrow mans ta call karanna kiyala.