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Message: <blockquote data-quote="070348K" data-source="post: 15794315" data-attributes="member: 69227">I had unlimited 512 kbps connection and asked them to update it to 8 mbps/ 25 GB package (i'm not at home that much these days). They have upgraded following:1) upload speed (to 1 mbps)2) billing records / customercare (coz the gal at cuzcare says the account is updated).3) signal strenght (previously max attainable was around 5 mbps, now it's 8 mbps)But the down speed is still 512 kbps. They have forgotten to update the subscriber wise throttling rule. I called to customercare and they said they will send some one tomorrow. <img src="/styles/default/xenforo/smilies/default/lol.gif"  class="smilie" loading="lazy" alt=":lol:" title="LOL    :lol:" data-shortname=":lol:" />But that's a waste of time, need to call them in the morning and tell them to update the throttling rule from the IN (mainframe). Hope they will fix it quickly. </blockquote>

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