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<blockquote data-quote="රත්තරං" data-source="post: 20360428" data-attributes="member: 391748">Poor quality of KWID&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Kind Attn:- Renault Technical team.Myself Arun. I got the delivery of kwid RXT(O) on 26.11.2015 and driven 1000 km in one month. I have faced following problems.1) In dash glove box lock not working at the time of delivery replaced in glove box in 3 days.2) Big whistle sound in fuel pump - replaced3) Clutch squeak noise when pressed or released. Service Center&nbsp; technicians told that its due to clutch cable moves in bracket and&nbsp; padle. which is replaced. With in one hour of taking car out or service&nbsp; center the same noise is observed.4) Engine noise is very loud and big vibrations. As a petrol engine it&nbsp; should not be there. - Service Center technicians said that it is issue&nbsp; related to Renault engine manufacturing and they do not wish to say&nbsp; anything about it. They only can forward customers response the the&nbsp; company and company has to take necessary steps.As a customer I don't expect from renault. Such problems should be&nbsp; checked prior to the delivery of the car. I am in view that there is&nbsp; poor quality check in manufacturing. Also kwid spares are not available&nbsp; at Service Centers.Technical team should take it in right spirit and improve. Customers&nbsp; should not Suffer. If I got above problems in one month. I don't know&nbsp; what will be problems to be faced in future.I must appreciate the service center's prompt response and action taken&nbsp; to resolve the problems. But still if technician feels that the noise of&nbsp; clutch is due to cable movement in bracket and its friction. Then I&nbsp; feel its R &amp; D issue and problem in design. I checked my another&nbsp; vehicle &quot;Santro Xing&quot; and found that cable has rubber bush to fix in&nbsp; bracket. Obviously it will stop moving of cable in bracket and its&nbsp; friction. Technical team should take a note &amp; improve. I hope all delivered kwid should be replaced with new developed clutch cables.If renault wishes to stay in Indian market this should not be happened.Arun9823560149&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; <a href="http://www.complaintboard.in/profile-1466782" target="_blank">premfeb483</a>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Dec 14, 2015&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Worst service for Renault Kwid&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; I T Premkumar owning Renault Kwid RXT, Red Colour We are facing problem with Self start for almost 20 days and have been&nbsp; calling your toll free customer care since then (complaint no. 34083)&nbsp; but all we got is no response and no call back.I asked your customer support guys to provide me the superior number who&nbsp; can help us in this case, but they refused to provide the same. If they&nbsp; can't resolve the situation then they should give us the high authority&nbsp; number, if they can't provide us than how should we trust them. I have&nbsp; all the converstions recorded with your customer care people and with&nbsp; your road assistance ( since road assistance dept is worst, they&nbsp; behaviour, way of speech....). So if i dint get any solution today then&nbsp; definitely i will upload all the recorded conversation over wats app,&nbsp; facebook, you tube, linked inn etc...I will advertise not to buy renault kwid, i will show my car as an example to all who go for it.RegardsPremkumar T9243141983&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href="http://www.complaintboard.in/profile-1440933" target="_blank">arnab_das21</a>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Nov 17, 2015&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Pathetic Renault&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Booked a vehicle- KWID on 17th August&nbsp; 2015. But till date Fatimanagar Showroom is not sure about the delivery&nbsp; dates of the car. Rather they are asking will for other color options&nbsp; and models.Don't understand being a French Maker they are harassing us like anything.Kindly really take it on serious note as this is really spoiling your name in BIG scale.Arnob Das&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href="http://www.complaintboard.in/profile-1289452" target="_blank">pankajengg21</a>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Nov 16, 2015&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; RENAULT DEALER WORST&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Sir,My name is Pankaj Kumar and I have purchased the Kwid RXT variant from&nbsp; Bareilly City which was booked only on the condition that the delivery&nbsp; could be received before my sister's marriage date. The dealer confirmed that the vehicle delivery will be given on time and&nbsp; they asked us to pay 50% amount as booking which paid and given them&nbsp; option for three colours. When we went to take the delivery for the vehicle, they informed us that&nbsp; the vehicle lot came and all vehicles were delivered to other customers&nbsp; and we need to wait. We were in very bad condition as the next day marriage was there and we didn't received any vehicle. With lot of struggle and difficulty we asked them to cancel the booking&nbsp; and refund the entire amount. Somehow some gentle men (who was partner&nbsp; in the same dealership) came and offered us the vehicle which he kept in&nbsp; some different location of yard. When we took the delivery of the vehicle, the vehicle was having many&nbsp; problems specially in the transmission and engine was having more noise.&nbsp; Gear lever had lot of play and vibration. They didn't even bothered to&nbsp; check the vehicle thoroughly and given the vehicle delivery. Now the vehicle is pending for registation since last more than three weeks and no initiative is being taken by the dealer.Please take strict action to immediately resolve the problem.Reanult kwid is worst car in market and specially it had list of most worst dealers.Pankaj Kumar8056040360&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a href="http://www.complaintboard.in/profile-1072042" target="_blank">manjeet saroha</a>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Oct 15, 2015&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Technical issues&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Respected Sir,Sir my self manjit.&nbsp; I purchase a Reanult kwid top model (opt.). I&nbsp; purchase first kwid car in my city. Some major technical issues in my&nbsp; car and your dealers know very well about the technical issues. Like 1.&nbsp; Front fog lights are not working.&nbsp; 2. Jack rods are not available in the&nbsp; car.&nbsp; 3. Dashboard dror lock was brake. 4. Some minor fault regarding&nbsp; music systems. When this car giving me she is not clean properly. (&nbsp; feviquick)&nbsp; lgi hui thi.I purchase this car Assem Autos sonepat. Please take strict action to immediately and resolve my problem. Reanult kwid is new car in market other wise I want file a case in consumer cort.Manjeet 9416985610</blockquote>

[QUOTE="රත්තරං, post: 20360428, member: 391748"] [B]Poor quality of KWID[/B] Kind Attn:- Renault Technical team. Myself Arun. I got the delivery of kwid RXT(O) on 26.11.2015 and driven 1000 km in one month. I have faced following problems. 1) In dash glove box lock not working at the time of delivery replaced in glove box in 3 days. 2) Big whistle sound in fuel pump - replaced 3) Clutch squeak noise when pressed or released. Service Center technicians told that its due to clutch cable moves in bracket and padle. which is replaced. With in one hour of taking car out or service center the same noise is observed. 4) Engine noise is very loud and big vibrations. As a petrol engine it should not be there. - Service Center technicians said that it is issue related to Renault engine manufacturing and they do not wish to say anything about it. They only can forward customers response the the company and company has to take necessary steps. As a customer I don't expect from renault. Such problems should be checked prior to the delivery of the car. I am in view that there is poor quality check in manufacturing. Also kwid spares are not available at Service Centers. Technical team should take it in right spirit and improve. Customers should not Suffer. If I got above problems in one month. I don't know what will be problems to be faced in future. I must appreciate the service center's prompt response and action taken to resolve the problems. But still if technician feels that the noise of clutch is due to cable movement in bracket and its friction. Then I feel its R & D issue and problem in design. I checked my another vehicle "Santro Xing" and found that cable has rubber bush to fix in bracket. Obviously it will stop moving of cable in bracket and its friction. Technical team should take a note & improve. I hope all delivered kwid should be replaced with new developed clutch cables. If renault wishes to stay in Indian market this should not be happened. Arun 9823560149 [URL="http://www.complaintboard.in/profile-1466782"]premfeb483[/URL] Dec 14, 2015 [B]Worst service for Renault Kwid[/B] I T Premkumar owning Renault Kwid RXT, Red Colour We are facing problem with Self start for almost 20 days and have been calling your toll free customer care since then (complaint no. 34083) but all we got is no response and no call back. I asked your customer support guys to provide me the superior number who can help us in this case, but they refused to provide the same. If they can't resolve the situation then they should give us the high authority number, if they can't provide us than how should we trust them. I have all the converstions recorded with your customer care people and with your road assistance ( since road assistance dept is worst, they behaviour, way of speech....). So if i dint get any solution today then definitely i will upload all the recorded conversation over wats app, facebook, you tube, linked inn etc... I will advertise not to buy renault kwid, i will show my car as an example to all who go for it. Regards Premkumar T 9243141983 [URL="http://www.complaintboard.in/profile-1440933"]arnab_das21[/URL] Nov 17, 2015 [B]Pathetic Renault[/B] Booked a vehicle- KWID on 17th August 2015. But till date Fatimanagar Showroom is not sure about the delivery dates of the car. Rather they are asking will for other color options and models. Don't understand being a French Maker they are harassing us like anything. Kindly really take it on serious note as this is really spoiling your name in BIG scale. Arnob Das [URL="http://www.complaintboard.in/profile-1289452"]pankajengg21[/URL] Nov 16, 2015 [B]RENAULT DEALER WORST[/B] Sir, My name is Pankaj Kumar and I have purchased the Kwid RXT variant from Bareilly City which was booked only on the condition that the delivery could be received before my sister's marriage date. The dealer confirmed that the vehicle delivery will be given on time and they asked us to pay 50% amount as booking which paid and given them option for three colours. When we went to take the delivery for the vehicle, they informed us that the vehicle lot came and all vehicles were delivered to other customers and we need to wait. We were in very bad condition as the next day marriage was there and we didn't received any vehicle. With lot of struggle and difficulty we asked them to cancel the booking and refund the entire amount. Somehow some gentle men (who was partner in the same dealership) came and offered us the vehicle which he kept in some different location of yard. When we took the delivery of the vehicle, the vehicle was having many problems specially in the transmission and engine was having more noise. Gear lever had lot of play and vibration. They didn't even bothered to check the vehicle thoroughly and given the vehicle delivery. Now the vehicle is pending for registation since last more than three weeks and no initiative is being taken by the dealer. Please take strict action to immediately resolve the problem. Reanult kwid is worst car in market and specially it had list of most worst dealers. Pankaj Kumar 8056040360 [URL="http://www.complaintboard.in/profile-1072042"]manjeet saroha[/URL] Oct 15, 2015 [B]Technical issues[/B] Respected Sir, Sir my self manjit. I purchase a Reanult kwid top model (opt.). I purchase first kwid car in my city. Some major technical issues in my car and your dealers know very well about the technical issues. Like 1. Front fog lights are not working. 2. Jack rods are not available in the car. 3. Dashboard dror lock was brake. 4. Some minor fault regarding music systems. When this car giving me she is not clean properly. ( feviquick) lgi hui thi. I purchase this car Assem Autos sonepat. Please take strict action to immediately and resolve my problem. Reanult kwid is new car in market other wise I want file a case in consumer cort. Manjeet 9416985610 [/QUOTE]

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