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Message: <blockquote data-quote="ZoomLine" data-source="post: 21839129" data-attributes="member: 561907">Dear CoinFuckerAKACoinRape,It is with deep regret we must inform you of an error we  discovered in our Ripple service on June 5th, 2017 that allowed a few  users to withdraw excessive XRP from hot wallet XRP accounts. Our  records show that you are one of the users affected by this unfortunate  activity. The issue was hard to detect because of the rarity of  circumstances where it could happen. We have done a full review of our  systems and added additional checks and protections to make sure similar  issues don't occur in the future.This isolated incident is the  first of its kind on our platform and affected only ripple wallets which  were not taking advantage of our long-term coin storage solution, the  Vault. The people who exploited the glitch were not hackers, but other  long term users of our service who made errors or chose not to report  the discovered issue and ended up withdrawing other client’s XRP. Their  detailed personal information has been collected and they all have been  contacted to return the funds immediately. We are in communication with  some already and reclamation process has begun with the help of our  lawyers. Early response indicates that honesty appears to be prevailing.  Some of the funds have already been returned and through a series of  escalating steps we will be making every effort to ensure the XRP is  returned to its rightful owners. We will be working diligently with  local and international authorities for the safe return all balances and  will proceed with criminal prosecution of those who do not return the  funds willingly. Your patience is greatly appreciated as we work  through this matter. Note that your balance has been updated to reflect  your new balance. Our support staff will not be able to give any  information regarding the situation or adjust your Ripple balance. We  would like to remind everyone that any coin stored for an extended  period should always be Vaulted. This service is free and offers the  highest level of protection for any funds kept online. Additionally, we  will dedicate 1/4 of our revenue flowing directly to effected users  until we restore all of the missing value in their accounts. All coins  recovered will be evenly distributed among all accounts effected as  those come in. Sincerely, Alex Alexandrov Chief Executive Officer CoinPayments Inc.</blockquote>

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