Skype Down: Skype 'Gradually' Returns Normal

[coolkasun]

Skype is confident that its engineers will return the program to normal in a few hours. (Mario Tama/Getty Images)

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Skype, the popular Internet phone and instant messaging program, still had not recovered for most users by Wednesday night at 9 p.m. EST.

Since Skype went down for millions of users Wednesday morning, Skype Inc. began to investigate this neither "typical" nor "expected" occurrence, according to an online Skype statement.

At 4 p.m., Skype tweeted on its Twitter page that it is now "gradually returning to normal," expecting several hours for everyone to be able to sign in again.

As Internet users can no longer communicate via Skype, Skype users are particularly active on Twitter Wednesday, complaining about their Skype.

"Skype is still down for me. It's been all day," tweeted @PaulCalvert at 9 p.m.

Skype explained in the statement that it was down due to a downfall of the number of supernodes available, which Skype relies on to function normally.

Supernodes are some Skype users' computers, which act like phone directories for Skype. As many of these supernode computers happened to be offline, Skype crashed.

Although Skype said it is confident that its engineers will return the program to normal in a few hours, some features, such as group video calling, may take longer return to normal.

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[stephen007]

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[galleline]

Skype downtime today


Earlier today, we noticed that the number of people online on Skype was falling, which wasn’t typical or expected, so we began to investigate.

Skype isn’t a network like a conventional phone or IM network – instead, it relies on millions of individual connections between computers and phones to keep things up and running. Some of these computers are what we call ‘supernodes’ – they act a bit like phone directories for Skype. If you want to talk to someone, and your Skype app can’t find them immediately (for example, because they’re connecting from a different location or from a different device) your computer or phone will first try to find a supernode to figure out how to reach them.

Under normal circumstances, there are a large number of supernodes available. Unfortunately, today, many of them were taken offline by a problem affecting some versions of Skype. As Skype relies on being able to maintain contact with supernodes, it may appear offline for some of you.

What are we doing to help? Our engineers are creating new ‘mega-supernodes’ as fast as they can, which should gradually return things to normal. This may take a few hours, and we sincerely apologise for the disruption to your conversations. Some features, like group video calling, may take longer to return to normal.

Enterprise products including Skype Connect and Skype Manager continue to function normally.

 

[RuZZa]

...thanks for the info ..