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Sri Lankan Airlines – Excess Baggage Charge
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<blockquote data-quote="AZee RoXx" data-source="post: 31543525" data-attributes="member: 357795"><p><strong>Guys, oyalata hitena widiyata me case ekata adalawa SriLankan Airlines eka excess baggage charge karanna ona widiya mokakda?</strong></p><p><strong></strong></p><p><strong>My ticket baggage allowance:</strong></p><ul> <li data-xf-list-type="ul">Checked baggage: <strong>30 kg</strong></li> <li data-xf-list-type="ul">Cabin baggage: <strong>7 kg</strong></li> <li data-xf-list-type="ul">1 Laptop bag (allowed separately)</li> </ul><p><strong>My baggage at check-in:</strong></p><ul> <li data-xf-list-type="ul">Checked baggage (including backpack): <strong>33 kg</strong></li> <li data-xf-list-type="ul">Cabin bag: <strong>9 kg</strong></li> <li data-xf-list-type="ul">Laptop backpack: <strong>6 kg</strong></li> </ul><p><strong>Scenario 1 (My understanding):</strong></p><p>Since my checked baggage was <strong>3 kg</strong> over and my cabin bag was <strong>2 kg</strong> over, shouldn't the excess baggage charge be based on <strong>5 kg (3 + 2)</strong>?</p><p></p><p><strong>Scenario 2 (What the airline staff said):</strong></p><p>The staff informed me that the <strong>total cabin baggage (cabin bag + laptop bag) cannot exceed 10 kg</strong>. Since I didn't have enough time to rearrange my luggage, they asked me to check in my entire <strong>9 kg cabin bag</strong>. As a result, my checked baggage became <strong>42 kg</strong>, and I was charged for <strong>12 kg excess baggage</strong>.</p><p></p><p>After checking the SriLankan Airlines baggage policy, I couldn't find any clause stating that the <strong>combined weight of the cabin bag and laptop bag must not exceed 10 kg</strong>. From what I found, Economy Class allows <strong>one 7 kg cabin bag</strong>, and <strong>one laptop</strong> is permitted in addition to the cabin baggage, but I couldn't find a total combined weight limit for both together.</p><p></p><p>Am I missing something in the policy, or was the excess baggage calculated incorrectly?</p><p></p><p>I'd appreciate hearing your thoughts, especially if you've experienced something similar with SriLankan Airlines.</p></blockquote><p></p>
[QUOTE="AZee RoXx, post: 31543525, member: 357795"] [B]Guys, oyalata hitena widiyata me case ekata adalawa SriLankan Airlines eka excess baggage charge karanna ona widiya mokakda? My ticket baggage allowance:[/B] [LIST] [*]Checked baggage: [B]30 kg[/B] [*]Cabin baggage: [B]7 kg[/B] [*]1 Laptop bag (allowed separately) [/LIST] [B]My baggage at check-in:[/B] [LIST] [*]Checked baggage (including backpack): [B]33 kg[/B] [*]Cabin bag: [B]9 kg[/B] [*]Laptop backpack: [B]6 kg[/B] [/LIST] [B]Scenario 1 (My understanding):[/B] Since my checked baggage was [B]3 kg[/B] over and my cabin bag was [B]2 kg[/B] over, shouldn't the excess baggage charge be based on [B]5 kg (3 + 2)[/B]? [B]Scenario 2 (What the airline staff said):[/B] The staff informed me that the [B]total cabin baggage (cabin bag + laptop bag) cannot exceed 10 kg[/B]. Since I didn't have enough time to rearrange my luggage, they asked me to check in my entire [B]9 kg cabin bag[/B]. As a result, my checked baggage became [B]42 kg[/B], and I was charged for [B]12 kg excess baggage[/B]. After checking the SriLankan Airlines baggage policy, I couldn't find any clause stating that the [B]combined weight of the cabin bag and laptop bag must not exceed 10 kg[/B]. From what I found, Economy Class allows [B]one 7 kg cabin bag[/B], and [B]one laptop[/B] is permitted in addition to the cabin baggage, but I couldn't find a total combined weight limit for both together. Am I missing something in the policy, or was the excess baggage calculated incorrectly? I'd appreciate hearing your thoughts, especially if you've experienced something similar with SriLankan Airlines. [/QUOTE]
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